Remote Lead UX Researcher

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 1,959,000 - 2,938,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Flexible hours

Professional development budget

Global project impact

Job summary

Placements24 is seeking an experienced Remote Lead UX Researcher to drive user-centered design initiatives across digital products. You will lead research programs, define methodologies, and translate insights into actionable guidance for product, design and engineering teams.

This fully remote leadership role offers flexible hours, a generous professional development budget, and global reach, with collaboration across distributed teams including regions like Nelspruit.

Qualifications

• Master's degree in related field or equivalent experience.
• 7+ years UX research experience with a strong portfolio.
• Expertise in qualitative and quantitative methods and data analysis.
• Proficiency with research tools (UserTesting.com, SurveyMonkey, Qualtrics).
• Excellent communication, storytelling, and presentation skills.
• Ability to influence product strategy with user insights.

Responsibilities

• Plan, design, and conduct a wide range of user research studies, including usability testing and interviews.
• Define research questions and select appropriate methodologies.
• Analyze qualitative and quantitative data to identify user needs and patterns.
• Synthesize findings into clear reports and presentations for product and design teams.
• Collaborate with UX designers and product managers to integrate insights into development lifecycles.
• Mentor junior researchers and help establish best practices in UX research.

Skills

UX Research

Qualitative Methods

Quantitative Methods

Usability Testing

Stakeholder Influence

Education

Master's degree (HCI/PSY/Anthro)

Tools

UserTesting.com

SurveyMonkey

Qualtrics

Job description

About the Role

Our client is seeking an experienced and insightful Remote Lead UX Researcher to drive user-centered design initiatives. This fully remote position allows you to conduct impactful research from anywhere, contributing to the development of exceptional user experiences for our digital products. You will lead research efforts, define methodologies, and translate findings into actionable insights that inform product strategy and design decisions. This role is ideal for a passionate researcher eager to shape user experiences and collaborate with a distributed team, supporting projects that impact users globally, including those in regions like Nelspruit .

Key Responsibilities

• Plan, design, and conduct a wide range of user research studies, including usability testing, user interviews, surveys, and contextual inquiries.
• Define research questions and select appropriate methodologies to address them effectively.
• Analyze qualitative and quantitative research data to identify user needs, pain points, and behavioral patterns.
• Synthesize research findings into clear, compelling reports and presentations for product, design, and engineering teams.
• Collaborate closely with UX/UI designers and product managers to integrate user insights into the product development lifecycle.
• Mentor junior researchers and contribute to establishing best practices in UX research within the organization.

Requirements

• Master's degree in Human-Computer Interaction, Psychology, Anthropology, Sociology, or a related field, or equivalent practical experience.
• 7+ years of professional experience in UX research, with a strong portfolio showcasing research methodologies and impact.
• Expertise in qualitative and quantitative research methods and data analysis techniques.
• Proficiency with research tools and platforms (e.g., UserTesting.com, SurveyMonkey, Qualtrics).
• Excellent communication, storytelling, and presentation skills.
• Proven ability to influence product strategy and design decisions based on user insights.

Benefits

• Highly competitive annual salary for a fully remote leadership role.
• Comprehensive health, dental, and vision insurance.
• Flexible working hours and location independence.
• Generous budget for professional development, training, and conferences.
• Opportunity to work on impactful products with a global reach.