Senior UX Researcher (Remote)

Placements24; Polokwane; Hybrid; ZAR 1,360,000 - 2,001,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Professional growth

Collaborative culture

Supportive team

Job summary

Placements24 seeks a highly analytical and empathetic Senior UX Researcher to join its fully remote product development team. You will uncover user needs, behaviors, and motivations through rigorous methods, providing actionable insights to inform product strategy and design decisions.

You will plan, conduct, and analyze studies, translate findings into clear recommendations, and collaborate with product managers, designers, and engineers to embed user feedback throughout development.

Qualifications

• 5+ years of experience in UX research with a strong portfolio.
• Proficiency in qualitative and quantitative research methods.
• Ability to synthesize complex data into actionable insights.
• Strong communication and presentation skills for diverse audiences.

Responsibilities

• Plan, conduct, and analyze user research studies including usability testing and interviews.
• Translate findings into clear, concise insights and recommendations.
• Collaborate with product, design, and engineering teams to embed user feedback.
• Develop and maintain personas and journey maps to represent user needs.
• Advocate for user-centered design across the organization.

Skills

UX research

Qualitative methods

Quantitative methods

Data synthesis

Communication skills

Tools

Qualtrics

SPSS

Tableau

Usability testing tools

Job description

About the Role

Our client is seeking a highly analytical and empathetic Senior UX Researcher to join their fully remote product development team. You will be instrumental in uncovering user needs, behaviors, and motivations through rigorous research methods, providing actionable insights to inform product strategy and design decisions. This role is critical for ensuring our digital products are user-centered, intuitive, and effective, driving a deeper understanding of our user base across diverse markets.

Key Responsibilities

• Plan, conduct, and analyze user research studies, including usability testing, user interviews, surveys, and field studies.
• Translate research findings into clear, concise, and actionable insights and recommendations for product and design teams.
• Collaborate closely with product managers, designers, and engineers to integrate user feedback throughout the product development lifecycle.
• Develop and maintain user personas, journey maps, and other artifacts to represent user needs and behaviors.
• Advocate for the user and champion a user-centered design culture across the organization.

Requirements

• 5+ years of experience in UX research, with a strong portfolio demonstrating successful research projects.
• Proficiency in a variety of qualitative and quantitative research methods and tools.
• Excellent analytical and problem-solving skills, with the ability to synthesize complex data into actionable insights.
• Strong communication and presentation skills, with the ability to articulate research findings to diverse audiences.
• Experience working in an agile development environment is a plus.

Benefits

• Competitive salary and comprehensive benefits package.
• Full-time remote work opportunity, offering exceptional flexibility.
• Opportunities for professional growth and continuous learning.
• A collaborative and innovative work culture that values user insights.
• Supportive team environment focused on delivering exceptional user experiences.