Remote Insurance Claims Manager

Placements24; Randburg; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Executive-level salary

Fully remote work

Health, dental, and vision coverage

Retirement savings plan with company;

Job summary

Placements24 is seeking an accomplished Remote Insurance Claims Manager to oversee the entire claims function. You will lead a geographically dispersed team, develop policies, monitor performance, and drive initiatives to improve customer satisfaction and efficiency.

The role offers an executive-level salary, comprehensive bonus, and fully remote work with strong autonomy. Candidates with strong leadership and a track record in insurance claims are encouraged to apply.

Qualifications

• Minimum 10 years in insurance claims management with leadership experience.
• Knowledge of diverse insurance lines and claims processing best practices.
• Strong leadership, communication, and problem-solving abilities.
• Experience managing remote teams and driving performance.

Responsibilities

• Lead and manage a team of claims professionals remotely.
• Develop and implement claims handling procedures and service standards.
• Monitor performance metrics and drive improvements.
• Ensure regulatory and policy compliance in claims handling.
• Oversee budget, control loss ratios, and authorize settlements within limits.

Skills

Remote leadership

Claims management

Budget oversight

Regulatory compliance

Communication

Problem solving

Education

Business degree

Job description

About the Role

Our client is seeking an accomplished and strategic leader for the position of Remote Insurance Claims Manager . This role is responsible for overseeing the entire claims function, ensuring efficient, fair, and timely claims processing while managing a team of claims professionals. You will develop and implement claims policies and procedures, monitor performance metrics, and drive initiatives to enhance customer satisfaction and operational effectiveness. This fully remote position offers a unique opportunity for an experienced leader to manage a geographically dispersed team and shape the claims department's future, fostering a culture of excellence and accountability from their home office.

Key Responsibilities

• Lead, mentor, and manage a team of claims adjusters and support staff remotely.
• Develop and implement effective claims handling procedures and service standards.
• Monitor claims performance metrics, identify trends, and implement strategies for improvement.
• Ensure compliance with all regulatory requirements and company policies in claims handling.
• Manage the claims budget, control loss ratios, and authorize settlements within designated limits.

Requirements

• Minimum of 10 years of experience in insurance claims management , with a proven track record of leading teams.
• Extensive knowledge of various insurance lines and claims processing best practices.
• Strong leadership, communication, and problem-solving skills.
• Demonstrated ability to manage remote teams effectively and drive performance.
• Relevant professional qualifications or a degree in a business-related field.

Benefits

• Executive-level salary and comprehensive bonus package.
• Fully remote work opportunity with substantial autonomy.
• Premium health, dental, and vision coverage.
• Generous retirement savings plan with company match.
• Opportunity to lead significant strategic initiatives within a respected insurance company.