Remote Insurance Claims Investigator Flexible and Impactful

Placements24; Centurion; Hybrid; ZAR 250,000 - 420,000; Full time

Benefits offered by this job

Health insurance

Home office allowance

Internet reimbursement

Professional training

Remote-friendly culture

Job summary

Placements24 is seeking a dedicated Remote Claims Investigator to join its fully distributed team. You will conduct investigations into insurance claims from a home office, gathering evidence, interviewing parties, and producing detailed reports to support accurate claims resolution.

This role offers autonomy, flexible hours, and opportunities for professional growth in fair claims handling nationwide, with access to advanced investigative training and ongoing career development.

Qualifications

• Proven experience in claims investigation or fraud detection.
• Ability to work independently in a remote setting.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication for interviewing and reporting.

Responsibilities

• Conduct thorough investigations of insurance claims remotely, gathering all pertinent information and documentation.
• Perform background checks and interviews with claimants, witnesses, and other relevant parties via phone, video conference, or digital communication.
• Analyze claim details, policy provisions, and investigative findings to determine liability.
• Prepare comprehensive, objective investigative reports for review by claims adjusters and management.
• Collaborate with internal claims teams and external stakeholders using digital collaboration tools.
• Maintain confidentiality and adhere to regulatory standards throughout the investigation process.

Skills

Claims investigation

Fraud detection

Remote work

Analytical thinking

Interviewing

Communication

Digital tools

Tools

Investigative databases

Office software

Video conferencing tools

Job description

Placements24 is seeking a dedicated Remote Claims Investigator to join its fully distributed team. You will conduct investigations into insurance claims from a home office, gathering evidence, interviewing parties, and producing detailed reports to support accurate claims resolution.

This role offers autonomy, flexible hours, and opportunities for professional growth in fair claims handling nationwide, with access to advanced investigative training and ongoing career development.