Remote Claims Investigator — Flexible, High-Impact Role

Placements24; Durban; Hybrid; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Fully remote work

Equipment provided

Health insurance

Job summary

Placements24 is seeking a diligent Remote Claims Investigator to join our expanding claims team in a remote-first role. You will thoroughly investigate insurance claims, gather evidence, conduct interviews, and prepare reports to support settlements from your home office.

This role emphasizes autonomy, confidentiality, and strong digital collaboration with adjusters and legal counsel. A proven track record in claims investigation and excellent remote communication are essential, with a valid

Qualifications

• Experience in claims investigation within the insurance sector.
• Strong analytical and critical thinking abilities.
• Excellent remote communication and interviewing skills.
• Ability to manage a caseload independently from home.
• Proficiency with digital investigation tools and databases.

Responsibilities

• Conduct investigations to determine claim validity and potential fraud.
• Gather and analyze evidence including statements and reports.
• Conduct remote interviews via video or phone.
• Prepare investigation reports detailing findings and recommendations.
• Collaborate with adjusters, legal counsel, and other departments.
• Maintain confidentiality and adhere to ethical standards while working remotely.

Skills

Claims investigation

Analytical skills

Remote communication

Time management

Ethical standards

Tools

Investigation tools

Job description

Placements24 is seeking a diligent Remote Claims Investigator to join our expanding claims team in a remote-first role. You will thoroughly investigate insurance claims, gather evidence, conduct interviews, and prepare reports to support settlements from your home office.

This role emphasizes autonomy, confidentiality, and strong digital collaboration with adjusters and legal counsel. A proven track record in claims investigation and excellent remote communication are essential, with a valid