Remote Installation and Configuration Engineer

Placements24; Bloemfontein; Hybrid; ZAR 520,000 - 760,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Fully remote position

Health and wellness benefits

Continuous learning opportunities

Job summary

Placements24 is seeking a highly skilled Remote Installation and Configuration Engineer to join our technical team. This fully remote role lets you guide clients through installing, configuring, and integrating our client's systems while maintaining high standards of technical excellence.

You will work closely with sales, support, and engineering to ensure successful deployments, perform remote health checks, and develop comprehensive installation guides.

Qualifications

• Minimum 4 years of experience in system installation and remote delivery.
• Proficiency in multiple OS, networking protocols, and relevant software.
• Strong troubleshooting and client-facing communication skills.

Responsibilities

• Provide expert remote guidance for installation and configuration of complex systems.
• Develop and maintain installation/configuration documentation.
• Troubleshoot and resolve issues during remote deployments.
• Collaborate with cross-functional teams to ensure successful project delivery.
• Conduct remote health checks to optimize performance.

Skills

Remote delivery

System installation & configuration

Troubleshooting

Client-facing communication

Education

Bachelor's degree in Computer Science / Engineering

Job description

Our client is actively seeking a highly skilled Remote Installation and Configuration Engineer to join their esteemed technical team. This is a fully remote opportunity, allowing you to contribute your expertise from anywhere. You will be responsible for guiding clients and partners through the intricate processes of installing, configuring, and integrating our client's advanced systems. This role demands a deep technical understanding, exceptional problem-solving capabilities, and superior communication skills to effectively manage remote deployments. You will play a vital role in ensuring successful implementations, driving client adoption, and maintaining the highest standards of technical excellence in a distributed work environment, acting as a key technical advisor to clients during critical setup phases.

Key Responsibilities

• Provide expert remote guidance and support for the installation and configuration of complex technical systems.
• Develop and maintain detailed documentation, including installation guides, configuration templates, and best practice documents.
• Troubleshoot and resolve complex technical issues that arise during remote installation and configuration processes.
• Collaborate with sales, support, and engineering teams to ensure smooth project delivery and client satisfaction.
• Conduct remote system audits and health checks to ensure optimal performance post-installation.

Requirements

• Minimum of 4 years of experience in system installation, configuration, or technical support engineering, with a focus on remote delivery.
• Strong proficiency in a variety of operating systems, networking protocols, and relevant software applications.
• Proven ability to troubleshoot complex technical issues methodically and effectively.
• Excellent communication, presentation, and client-facing skills, adaptable to remote interactions.
• Bachelor's degree in Computer Science, Engineering, or a related technical field is preferred.

Benefits

• Competitive salary and performance-based bonuses.
• Fully remote position offering excellent work-life balance and flexibility.
• Comprehensive health and wellness benefits package.
• Continuous learning opportunities and access to cutting-edge technologies.
• A collaborative and innovative work culture within a global team.