About the Role
Our client, a rapidly expanding multinational corporation with a dispersed workforce, is seeking a highly experienced and strategic HR Operations Manager to lead and optimize its global HR processes. This is a fully remote position, allowing you to contribute from anywhere. You will be responsible for ensuring the efficiency, compliance, and effectiveness of all HR operational activities, including HRIS management, payroll oversight, policy implementation, and HR service delivery. This role demands a leader with a strong operational background and a passion for driving HR excellence on a global scale.
Key Responsibilities
- Oversee and manage the day-to-day operations of the global HR department, ensuring efficient and effective service delivery.
- Lead the implementation, maintenance, and continuous improvement of the HR Information System (HRIS) to support HR data management and reporting.
- Ensure the accurate and timely processing of global payroll, working closely with finance and external payroll providers.
- Develop, implement, and communicate HR policies and procedures, ensuring compliance with relevant labor laws in all operating regions.
- Drive process improvements and automation initiatives within HR operations to enhance efficiency and employee experience.
- Manage HR service delivery, establishing service level agreements (SLAs) and ensuring high-quality support for employees and managers.
- Oversee HR compliance activities, including data privacy, regulatory requirements, and internal audits.
- Lead and mentor a team of HR operational specialists, fostering a culture of high performance and continuous learning.
- Partner with IT and other departments to ensure seamless integration of HR systems.
Requirements
- A Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field.
- A Master's degree is highly preferred.
- A minimum of 10+ years of progressive experience in HR operations, with at least 5 years in a management role overseeing global operations.
- Proven expertise in HRIS implementation and management (e.g., Workday, SAP SuccessFactors).
- Strong knowledge of global payroll processes, compliance, and best practices.
- Demonstrated experience in developing and implementing HR policies and procedures across diverse regions.
- Excellent leadership, project management, and change management skills.
- Strong analytical and problem-solving abilities, with a data-driven approach to operational improvement.
- Exceptional communication and stakeholder management skills, with the ability to influence at all levels.
- Experience working in a remote-first or distributed team environment.
Benefits
- This role offers a highly competitive executive salary, comprehensive global health insurance, and generous stock options.
- As a fully remote position, you will enjoy unparalleled flexibility and the opportunity to shape your work environment.
- Our client provides substantial budgets for professional development, including advanced training, certifications, and conference attendance.
- You will lead a high-performing global team and have a significant impact on the company's operational efficiency and employee experience worldwide.
- This is a unique chance to drive HR innovation from the comfort of your home.