Remote HR Coordinator - Onboarding & Employee Support

Real Hires; South Africa; Remote; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Remote work

Job summary

Real Hires is seeking an HR Employee Coordinator who cares about people and can get things done. You will support employees through onboarding, offboarding, address workplace concerns, track attendance, and ensure follow-up.

This role suits an organized, approachable, proactive professional who wants to make a real difference in people’s work lives. You'll work remotely with a team that values communication and accountability, gaining hands-on experience across employee relations, performance

Qualifications

• Experience in HR, employee relations, HR coordination, or a similar people-focused role.
• Strong written and spoken English.
• Excellent communication skills and the ability to build trust with employees.
• The ability to handle sensitive information and employee concerns with empathy, professionalism, and confidentiality.
• Strong organizational skills and attention to detail.
• The ability to manage multiple employees, concerns, and follow-ups without losing track of priorities.
• Experience with onboarding, offboarding, employee engagement, or performance management is a plus.
• Familiarity with Monday.com or similar project management tools is an advantage.
• Good judgment, a proactive mindset, and the ability to work independently.
• A strong sense of ownership - you take responsibility and make sure things get done.

Responsibilities

• Check in with new hires on their first day and follow up regularly to see how employees are doing.
• Monitor attendance, engagement, and performance concerns.
• Reach out to employees who need guidance or additional support.
• Keep employee information accurate and updated on the Check-ins Board.
• Respond to employee concerns about payroll, attendance, and workplace issues.
• Help employees understand expectations and work through challenges.
• Prepare and issue performance improvement plans when needed.
• Escalate serious or unresolved concerns to the HR Manager.
• Track every concern, document action items, and follow through until issues are resolved.
• Guide new employees through onboarding and keep communication clear throughout the process.
• Ensure new hires complete required documents and system setup.
• Conduct onboarding sessions and Day 1 client contact and check-ins.
• Help employees feel prepared, supported, and ready to succeed from day one.
• Coordinate offboarding communication and required documentation.
• Work with HR Admin to ensure system access is removed through the proper process.
• Update employee records, including rehire eligibility and applicable blacklist status.
• Prepare daily and weekly reports on employee status, concerns, and trends.
• Document employee interactions, action items, and follow-ups in Monday.com.
• Maintain accurate HR records and ensure important updates reach the right people on time.

Skills

HR coordination

Employee relations

Communication

Confidentiality

Organizational skills

Problem-solving

Ownership mindset

Tools

Monday.com

Job description

Real Hires is seeking an HR Employee Coordinator who cares about people and can get things done. You will support employees through onboarding, offboarding, address workplace concerns, track attendance, and ensure follow-up.

This role suits an organized, approachable, proactive professional who wants to make a real difference in people’s work lives. You'll work remotely with a team that values communication and accountability, gaining hands-on experience across employee relations, performance