Remote Healthcare Insurance & Patient Finance Coordinator

Reworks Solutions; Gauteng; Remote; ZAR 392,000 - 502,000; Full time

Job summary

ReWorks Solutions in South Africa is seeking an Insurance & Patient Finance Coordinator to support a US-based healthcare organisation. The role focuses on guiding patients through insurance processes, explaining coverage changes, and coordinating with families and providers.

The position blends healthcare insurance knowledge with patient administration and communication. Training on US insurance (Medicare/Medicaid) is provided; prior US experience is advantageous but not required.

Responsibilities

• Support patients and families through healthcare insurance processes, changes and requirements.
• Explain insurance outcomes, changes, authorisation requirements and next steps clearly.
• Act as a link between patients, families, insurance providers and internal healthcare teams.
• Follow up with patients and family members to obtain required information, documentation or consent.

Job description

ReWorks Solutions in South Africa is seeking an Insurance & Patient Finance Coordinator to support a US-based healthcare organisation. The role focuses on guiding patients through insurance processes, explaining coverage changes, and coordinating with families and providers.

The position blends healthcare insurance knowledge with patient administration and communication. Training on US insurance (Medicare/Medicaid) is provided; prior US experience is advantageous but not required.