Remote Fleet Dispatcher - National Operations

Placements24; Soweto; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Health benefits

Training in logistics technology

Supportive team culture

Job summary

Placements24 is seeking a highly organized Remote Fleet Dispatcher to coordinate nationwide deliveries from a home office. You will manage drivers, assign routes, and monitor progress using GPS and dispatch software to ensure timely, safe deliveries.

This role requires strong communication, problem-solving, and the ability to stay calm under pressure in a fast-paced remote environment. A reliable internet connection and dedicated workspace are essential for success.

Qualifications

• Proven experience as a dispatcher in transportation or logistics.
• Strong knowledge of dispatch software and GPS tracking.
• Excellent communication, multitasking and problem-solving abilities.
• Ability to stay calm under pressure in a fast-paced remote environment.
• Reliable internet connection and a dedicated home office setup.

Responsibilities

• Dispatch drivers to routes to maximize fleet utilization.
• Monitor driver progress in real-time with GPS.
• Provide drivers with delivery instructions and schedules.
• Respond to driver inquiries and emergencies with effective solutions.
• Maintain dispatch records including hours, mileage, and status updates.
• Collaborate with customer service and warehouse for seamless deliveries.

Skills

Dispatcher experience

GPS tracking systems

Route optimization

Communication skills

Multitasking

Tools

Dispatch software

Office software

Job description

About the Role

Our client is seeking a highly organized and communicative Remote Fleet Dispatcher to manage their nationwide delivery operations from a remote location. This role is essential for coordinating drivers, optimizing routes, and ensuring the timely and safe delivery of goods across the country. You will be the central point of contact for drivers, providing them with assignments, monitoring their progress, and resolving any issues that arise in real-time. This is a perfect opportunity for an individual who excels in a fast-paced, dynamic environment and possesses excellent problem-solving skills, all while enjoying the flexibility of remote work.

Key Responsibilities

• Dispatch drivers to appropriate routes and locations, ensuring efficient utilization of the fleet.
• Monitor driver progress in real-time using GPS tracking and communication systems.
• Provide drivers with necessary information, including delivery instructions, schedules, and route details.
• Respond promptly to driver inquiries, issues, and emergencies, providing effective solutions.
• Maintain accurate dispatch records, including driver hours, mileage, and delivery status updates.
• Collaborate with other departments, such as customer service and warehouse operations, to ensure seamless deliveries.

Requirements

• Proven experience as a dispatcher, ideally in the transportation or logistics industry.
• Strong understanding of dispatch software, GPS tracking systems, and route optimization principles.
• Excellent communication, multitasking, and problem-solving abilities.
• Ability to remain calm and effective under pressure in a fast-paced remote environment.
• Proficiency in using various communication tools and office software.
• A reliable internet connection and a dedicated home office setup are mandatory.

Benefits

• Competitive annual salary tailored to experience.
• Fully remote work arrangement offering significant flexibility and work-life balance.
• Comprehensive health, dental, and vision insurance plans.
• Opportunities for skill development and training in logistics technology.
• A supportive team culture that values clear communication and efficient operations.