Remote Dispatcher - 24/7 Logistics Support

Placements24; South Africa; À distance; ZAR 240 000 - 360 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Fully remote

Health benefits (comprehensive)

Paid training on dispatch systems

Career advancement opportunities

Résumé du poste

Placements24 is seeking a highly organized Remote Dispatcher to provide 24/7 support for logistics operations. Working from home, you will coordinate driver schedules, monitor progress, and respond to challenges in real-time using dispatch software.

Strong multitasking and calm under pressure are essential. The role requires remote work experience, excellent communication, and the ability to handle rotating shifts while maintaining accurate records and coordinating with customer service and

Qualifications

• Experience in dispatch or logistics coordination with remote work experience.
• Proficiency in dispatch/logistics software.
• Excellent communication and problem-solving skills.
• Ability to work in a 24/7 rotating shift from remote.
• Strong organizational and multitasking abilities.
• Reliable internet and dedicated quiet workspace.

Responsabilités

• Manage and optimize daily dispatch operations for drivers, coordinating schedules and routes from a remote position.
• Monitor shipment status and driver locations using GPS tracking and dispatch software.
• Communicate effectively with drivers, providing instructions and updates throughout routes.
• Respond promptly to issues or emergencies, implementing timely solutions.
• Maintain records of dispatches, delivery times, and operational exceptions.
• Liaise with customer service and warehouse operations to ensure smooth coordination.

Connaissances

Communication

Problem-solving

Multitasking

Organizational skills

Remote work experience

Outils

Dispatch software

Logistics software

Description du poste

About the Role

Our client is seeking a highly organized and communicative Remote Dispatcher to provide critical 24/7 support for their logistics operations. Working from a remote location, you will be responsible for coordinating driver schedules, monitoring shipment progress, and responding to operational challenges in real-time. This role requires excellent multitasking abilities, strong problem-solving skills, and the capacity to remain calm and effective under pressure. The ideal candidate is adept at using dispatch software and ensuring seamless communication within a distributed team.

Key Responsibilities

• Manage and optimize daily dispatch operations for a fleet of drivers, coordinating schedules and routes from a remote position.
• Monitor shipment status and driver locations using GPS tracking and dispatch software.
• Communicate effectively with drivers, providing instructions, updates, and support throughout their routes.
• Respond promptly to any issues or emergencies that arise during operations, implementing timely solutions.
• Maintain accurate records of dispatches, delivery times, and any operational exceptions.
• Liaise with other departments, such as customer service and warehouse operations, to ensure smooth coordination.

Requirements

• Previous experience in dispatch, logistics coordination, or a related transportation role, with experience working remotely .
• Proficiency in using dispatch and logistics management software .
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a 24/7 rotating shift environment, managing responsibilities remotely.
• Strong organizational skills and the ability to multitask in a fast-paced setting.
• Reliable internet connection and a dedicated, quiet workspace.

Benefits

• Competitive salary commensurate with experience and shift patterns.
• Fully remote position offering flexibility and work-life balance.
• Comprehensive health, dental, and vision benefits.
• Paid training on company-specific dispatch systems and protocols.
• Opportunities for career advancement within the logistics management structure.