Remote Dispatcher and Route Planner

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 207,000 - 289,000; Full time

Benefits offered by this job

Full remote work arrangement

Competitive hourly pay

Job summary

Placements24 client seeks a skilled Remote Dispatcher and Route Planner to join a technology-driven logistics team. Based remotely in South Africa, you will orchestrate dispatch, optimize routes, and coordinate with drivers and clients to ensure timely deliveries.

You will leverage advanced software to monitor real-time progress, resolve on-road issues, and maintain accurate logs while working independently from a home office.

Qualifications

• Experience in dispatching or route planning.
• Proficiency with route optimization software and GPS tracking.
• Strong communication and problem-solving under pressure.
• Detail-oriented and organized.

Responsibilities

• Develop and optimize daily delivery routes using specialized software, ensuring maximum efficiency and minimal travel time.
• Monitor the real-time location and progress of delivery vehicles and drivers.
• Communicate with drivers to provide instructions, updates, and resolve on-road issues promptly.
• Liaise with customers to confirm delivery details and provide status updates.
• Maintain logs of dispatched orders, deliveries completed, and exceptions.
• Collaborate with logistics team to identify bottlenecks and implement improvements.

Skills

Dispatching

Route planning

Logistics coordination

GPS tracking

Communication

Detail orientation

Independent work

Education

High school diploma

Supply chain background (plus)

Tools

Route optimization software

GPS tracking systems

Job description

About the Role

Our client is actively searching for a skilled Remote Dispatcher and Route Planner to join their innovative logistics team, supporting operations based in Richards Bay . This role is crucial for orchestrating the smooth flow of goods, ensuring efficiency and punctuality in all deliveries. As a remote employee, you will leverage advanced technology to manage dispatch operations, optimize routes, and communicate with drivers and clients. You will be at the forefront of our delivery success, ensuring every package reaches its destination safely and on time. This is an exciting opportunity for individuals who are detail-oriented, adept at problem-solving, and thrive in a dynamic, technology-driven, work-from-home environment.

Key Responsibilities

• Develop and optimize daily delivery routes using specialized software, ensuring maximum efficiency and minimal travel time.


• Monitor the real-time location and progress of delivery vehicles and drivers.


• Communicate effectively with drivers to provide instructions, updates, and resolve any on-road issues promptly.


• Liaise with customers to confirm delivery details and provide status updates, managing expectations.


• Maintain accurate logs of all dispatched orders, deliveries completed, and any exceptions encountered.


• Collaborate with the logistics team to identify potential bottlenecks and implement solutions for continuous improvement.

Requirements

• Proven experience in dispatching, logistics coordination, or route planning, preferably in a remote setting.


• Proficiency with route optimization software and GPS tracking systems.


• Exceptional communication and problem-solving skills, with the ability to remain calm under pressure.


• Strong organizational abilities and meticulous attention to detail.


• Comfortable working independently and managing tasks autonomously from a home office.


• High school diploma required; a background in supply chain or operations is a plus.

Benefits

• Competitive hourly pay, reflecting your expertise.


• Full remote work arrangement, offering significant flexibility.


• Access to state-of-the-art dispatching and routing technology.


• Opportunities for professional growth and development within the logistics sector.


• A supportive and collaborative virtual team culture.