Remote Employee Relations Specialist

Placements24; Benoni; Hybrid; ZAR 700,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Fully remote working arrangement

Medical aid and retirement savings

Generous annual leave and other paid休

Opportunities for professional dev.

Access to cutting-edge HR technology

Job summary

Placements24 is seeking a highly experienced Remote Employee Relations Specialist to join our organization. This fully remote role focuses on addressing employee concerns, conducting investigations, and applying HR policies fairly.

The ideal candidate will have at least 5 years in employee relations, deep knowledge of South African labor law, strong mediation and communication skills, and experience with HRIS and confidential record-keeping, all to foster a positive, compliant remote work

Qualifications

• Bachelor’s degree in Human Resources, Law, Psychology, or a related field.
• Minimum of 5 years of experience in Employee Relations or related HR field.
• In-depth knowledge of South African labor law (BCEA, LRA, EEA) and codes of good practice.
• Experience conducting workplace investigations and handling complex ER cases.
• Excellent mediation, negotiation and conflict resolution skills.
• StrongWritten and spoken communication and interpersonal skills.
• Ability to work independently in a remote environment and manage priorities.

Responsibilities

• Manage employee grievances and disputes in a timely and fair manner.
• Conduct impartial investigations into misconduct, harassment, or policy violations.
• Provide guidance to managers and employees on ER issues.
• Ensure consistent application of HR policies and procedures.
• Advise on disciplinary actions, terminations, and performance management processes.
• Develop and deliver ER training on conflict resolution and respectful workplace conduct.

Skills

Mediation

Communication

Analytical thinking

Conflict resolution

HRIS

Case management

Remote work

Education

Bachelor’s degree in HR, Law, Psychology, or related field

Tools

HRIS

Job description

About the Role

Our client is seeking a highly experienced and empathetic Remote Employee Relations Specialist to join their growing organization. This is a crucial, fully remote position responsible for fostering a positive and productive work environment by addressing employee concerns, conducting investigations, and ensuring fair and consistent application of HR policies. You will act as a trusted advisor to both employees and management, providing expert guidance on complex employee relations matters. We are committed to maintaining a supportive and inclusive remote culture, and this role is central to that mission. The ideal candidate possesses strong mediation, communication, and analytical skills, with a deep understanding of South African labor law and best practices in managing workplace issues effectively from a distance.

Key Responsibilities

• Manage and resolve employee grievances and disputes in a timely and fair manner.
• Conduct thorough and impartial investigations into allegations of misconduct, harassment, or policy violations.
• Provide expert guidance and support to managers and employees on employee relations issues.
• Ensure consistent application of HR policies and procedures across the organization.
• Advise on disciplinary actions, terminations, and performance management processes.
• Develop and deliver training programs on topics such as conflict resolution, anti-harassment, and respectful workplace conduct.
• Stay abreast of changes in labor law and employment regulations, ensuring organizational compliance.
• Contribute to the development and refinement of HR policies and procedures.
• Promote a positive and inclusive organizational culture through proactive engagement.
• Maintain accurate and confidential records of ER cases and resolutions.

Requirements

• Bachelor’s degree in Human Resources, Law, Psychology, or a related field.
• Minimum of 5 years of experience specifically in Employee Relations or a related HR field.
• In-depth knowledge of South African labor law, including the BCEA, LRA, EEA, and Codes of Good Practice.
• Proven experience conducting workplace investigations and handling complex employee relations cases.
• Excellent mediation, negotiation, and conflict resolution skills.
• Strong communication (written and verbal) and interpersonal skills.
• Ability to remain objective, empathetic, and discreet when handling sensitive issues.
• Proficiency in HRIS and case management systems.
• Ability to work independently, manage priorities, and deliver results in a remote environment.
• Experience in developing and delivering employee relations training.

Benefits

• Competitive annual salary.
• Fully remote working arrangement.
• Comprehensive medical aid and retirement savings.
• Generous annual leave and other paid time off.
• Opportunities for professional development and specialized training.
• Access to cutting-edge HR technology and resources.
• A supportive and ethical remote work culture.
• Performance-based bonuses.