Remote Electrical Systems Installer & Troubleshooter

Placements24; George; Hybrid; ZAR 300,000 - 520,000; Full time

Job summary

Placements24 is seeking a highly skilled Remote Electrical Systems Installer & Troubleshooter in South Africa. This role centers on installing and configuring electrical control systems, smart home devices, and industrial automation components from a home office while supporting on-site teams and end users across projects.

The position requires strong diagnostic abilities and the capacity to communicate complex technical information clearly.

Responsibilities

• Provide remote expert technical support for installation and configuration of electrical control systems, smart home devices, and industrial automation components.
• Conduct in-depth remote troubleshooting of electrical system malfunctions, diagnosing faults through remote diagnostics, user-provided information, and simulated environments.
• Guide on-site technicians and end-users through step-by-step installation processes, ensuring adherence to technical specifications and safety protocols via video calls, phone, and detailed documentation.
• Analyze system performance data and logs to identify potential issues and optimize system functionality.

Job description

About the Role

Our client, a globally recognized leader in advanced automation and smart building solutions, is actively seeking a highly proficient and self-motivated Remote Electrical Systems Installer & Troubleshooter. This is a unique opportunity to leverage your expertise in electrical systems and installation from the comfort of your home office. You will be instrumental in guiding and supporting on-site teams and end-users through complex installation procedures and troubleshooting intricate electrical issues across various projects. The role demands a proactive approach, exceptional diagnostic skills, and the ability to communicate technical information clearly and concisely to diverse audiences. This remote position offers the flexibility to work from anywhere within South Africa, while contributing to cutting-edge technological deployments.

Key Responsibilities

• Provide remote expert technical support for the installation and configuration of electrical control systems, smart home devices, and industrial automation components.
• Conduct in-depth remote troubleshooting of electrical system malfunctions, diagnosing faults through remote diagnostics, user-provided information, and simulated environments.
• Guide on-site technicians and end-users through step-by-step installation processes, ensuring adherence to technical specifications and safety protocols via video calls, phone, and detailed documentation.
• Analyze system performance data and logs to identify potential issues and optimize system functionality.