About the Role
Our client is seeking a highly skilled and self-motivated Remote Control Systems Technician to join their fully remote team, supporting operations that span across various industrial sites, including those in Soweto, Gauteng. This role focuses on the monitoring, maintenance, and optimization of sophisticated remote control systems for industrial machinery and processes. You will leverage advanced software and communication technologies to ensure the seamless and safe operation of equipment from a distance. The ideal candidate will possess a strong technical background in control systems, automation, computer networking, and troubleshooting complex electronic and software issues. This is a unique opportunity for a tech-savvy professional who thrives in a remote work environment and is adept at managing critical systems without direct on-site presence, though occasional site visits may be required. You will play a vital role in ensuring operational efficiency and safety through expert remote oversight.
Key Responsibilities
- Monitor and maintain the performance of remote control systems and associated hardware.
- Diagnose and troubleshoot issues related to control system software, network connectivity, and hardware malfunctions.
- Implement software updates and configuration changes for remote systems.
- Develop and maintain documentation for remote control system configurations, procedures, and troubleshooting guides.
- Provide remote technical support to site-based operators and maintenance personnel.
- Ensure the security and integrity of remote control systems.
- Analyze system performance data to identify areas for improvement and proactive maintenance.
- Collaborate with engineering teams on the design and implementation of new remote control solutions.
- Respond to critical system alerts and manage resolutions effectively in a timely manner.
- Prepare reports on system status, performance, and incident resolutions for management.
Requirements
- Relevant technical qualification in Electronics, Automation, Computer Science, or a related field.
- Minimum of 5 years of experience working with industrial remote control systems, SCADA, or PLC-based automation.
- Strong understanding of network protocols (e.g., TCP/IP, Modbus, Ethernet/IP) and cybersecurity principles.
- Proficiency in troubleshooting software and hardware issues in a remote environment.
- Excellent analytical and problem-solving skills, with a methodical approach.
- Ability to work independently and manage time effectively in a remote setting.
- Strong communication skills, both written and verbal, for effective remote interaction.
- Willingness to travel occasionally to sites such as Soweto, Gauteng for essential maintenance or setup.
- Experience with various automation hardware and software platforms is advantageous.
Benefits
- This is a contractor position offering a competitive annual salary commensurate with experience.
- The role is fully remote, providing significant flexibility.
- Access to professional development resources and training in cutting-edge remote control technologies is provided.
- Our client values innovation and efficiency, offering a challenging and rewarding remote career opportunity supporting operations related to Soweto, Gauteng and beyond.