Remote Educational Technology Specialist

Placements24; LegKraal Gate; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Fully remote position

Competitive salary

Professional development

Work-from-home setup support

Job summary

Placements24 is seeking a Remote Educational Technology Specialist to support and enhance our online learning environment. You will provide technical support, troubleshoot LMS issues, and train educators on Moodle, Canvas, Blackboard, and related tools, enabling effective digital teaching in a fully remote setup.

Based from a Mahikeng-based setup, you will collaborate with IT and vendors, stay current with edtech trends, and help implement accessible digital learning resources.

Qualifications

• Bachelor's degree in IT, CS, or Education Technology.
• 4+ years in educational tech support or a similar role.
• Strong LMS knowledge (Moodle, Canvas, Blackboard).
• Excellent troubleshooting and communication skills.

Responsibilities

• Provide technical support to faculty, staff, and students on edtech tools.
• Troubleshoot LMS, video conferencing, and digital content issues.
• Develop and deliver educator training sessions.
• Evaluate and recommend new educational technologies.
• Assist in integrating edtech into online courses.
• Maintain knowledge base and documentation.
• Collaborate with IT and vendors.
• Stay updated on edtech trends.
• Contribute to institutional policies on edtech.
• Ensure accessibility of digital learning resources.

Skills

LMS proficiency

Troubleshooting

Training delivery

Communication skills

Remote work

Education

Bachelor's degree in IT/Education Tech

Tools

Moodle

Canvas

Blackboard

Video conferencing tools

Job description

About the Role

Our client, a leading innovator in digital education, is seeking a highly skilled and forward-thinking Remote Educational Technology Specialist. This fully remote role is instrumental in supporting and enhancing the integration of technology within our online learning environment. The ideal candidate will possess a deep understanding of educational technologies, learning management systems (LMS), and digital pedagogical practices. You will be responsible for providing technical support, training educators on new tools, troubleshooting issues, and recommending innovative solutions to improve the online learning experience. This position offers the flexibility to work from anywhere, making it perfect for tech-savvy professionals passionate about education. We are committed to leveraging technology to create accessible and effective learning opportunities for all students. If you are a problem-solver with a passion for educational innovation and a desire to work remotely, this role is for you. Join our dynamic team and contribute to the technological advancement of education, working remotely from your **Mahikeng** base.

Key Responsibilities

• Provide technical support and guidance to faculty, staff, and students on various educational technology tools and platforms.
• Troubleshoot and resolve issues related to LMS, video conferencing software, digital content, and other educational technologies.
• Develop and deliver training sessions and resources for educators on effective use of educational technology.
• Evaluate and recommend new educational technologies and software to enhance teaching and learning.
• Assist in the integration of educational technologies into online courses and curriculum.
• Maintain documentation and knowledge base articles for educational technology support.
• Collaborate with IT departments and external vendors to ensure seamless technology operations.
• Stay abreast of emerging trends and best practices in educational technology and online learning.
• Contribute to the development and implementation of institutional policies related to educational technology.
• Ensure the accessibility and usability of digital learning resources for all users.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Education Technology, or a related field.
• Minimum of 4 years of experience in an educational technology support or specialist role, preferably in an online learning environment.
• Proficiency with Learning Management Systems (e.g., Moodle, Canvas, Blackboard) and other educational software.
• Strong understanding of pedagogical principles and how technology can support learning.
• Excellent technical troubleshooting and problem-solving skills.
• Outstanding communication, training, and customer service skills.
• Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
• Experience with multimedia development tools is a plus.
• A proactive approach to identifying and resolving technology challenges.
• Must have a reliable high-speed internet connection and a dedicated workspace.

Benefits

• Fully remote position providing excellent work-life balance and location independence.
• Competitive salary and comprehensive benefits package.
• Opportunity to work at the forefront of educational technology innovation.
• Professional development opportunities and support for certifications.
• Be part of a forward-thinking and collaborative team.
• Contribute to enhancing the digital learning experience for students worldwide.
• Access to a wide range of cutting-edge educational tools and platforms.