Remote Educational Technology Specialist

Placements24; Johannesburg; Hybride; ZAR 600 000 - 900 000; Plein temps

Avantages offerts par ce poste

Fully remote

Competitive salary

Professional development

Flexible hours

Global team

Résumé du poste

Placements24 is seeking a Remote Educational Technology Specialist to support and optimize LMS platforms worldwide. You will train faculty, troubleshoot issues, and recommend innovative ed-tech solutions from your home office.

You will work with Canvas, Moodle, and Blackboard, ensuring smooth integrations and user management, while staying current with digital pedagogy trends and best practices.

Qualifications

• 5+ years in an educational technology support or specialist role.
• Strong knowledge of Learning Management Systems (Canvas/Moodle/Blackboard) and admin tasks.
• Proficient with educational software, hardware and digital tools.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and ability to explain tech to non-technical users.
• Experience delivering technical training to staff/faculty.
• Ability to work independently and in remote teams.
• Familiarity with web conferencing and collaboration platforms.

Responsabilités

• Provide expert technical support and troubleshooting for ed-tech tools and platforms.
• Assist faculty to integrate technology into teaching and learning activities.
• Develop and deliver training on ed-tech and LMS features.
• Evaluate and recommend new ed-tech to improve pedagogy and engagement.
• Manage user accounts and configurations within LMS and platforms.
• Collaborate with IT and vendors to resolve issues and apply updates.
• Maintain documentation, FAQs, and knowledge base articles.
• Stay updated on trends in ed-tech and digital learning.
• Contribute to the ed-tech roadmap and strategy.

Connaissances

Educational technology

LMS administration

Canvas

Moodle

Blackboard

Formation

Bachelor’s degree in IT/CS/Education

Outils

Canvas LMS

Moodle LMS

Blackboard LMS

Web conferencing tools

Description du poste

About the Role

Our client, a dynamic and globally connected educational organization, is seeking a highly skilled and motivated Remote Educational Technology Specialist to join their distributed team. This fully remote role involves supporting the integration and effective use of educational technologies across various learning platforms and initiatives. The ideal candidate will possess a deep understanding of current ed-tech tools, learning management systems (LMS), and digital pedagogy. You will be responsible for providing technical support, training faculty and staff, troubleshooting issues, and recommending innovative solutions to enhance the learning experience. Working from your home office, you will collaborate with colleagues across different time zones to ensure seamless technological support for educational programs worldwide. This is an excellent opportunity to advance your career in educational technology from anywhere.

Key Responsibilities

• Provide expert technical support and troubleshooting for educational technology tools and platforms.


• Assist faculty and staff in integrating technology into their teaching and learning activities effectively.


• Develop and deliver training sessions and resources on various educational technologies and LMS features.


• Evaluate and recommend new educational technologies to enhance pedagogical practices and student engagement.


• Manage user accounts, permissions, and configurations within LMS and other educational platforms.


• Collaborate with IT departments and vendors to resolve technical issues and implement system updates.


• Maintain documentation, FAQs, and knowledge base articles related to educational technology.


• Stay abreast of emerging trends and best practices in educational technology and digital learning.


• Contribute to the strategic planning and implementation of the organization's ed-tech roadmap.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Education, or a related field. A Master's degree is a plus.


• Minimum of 5 years of experience in an educational technology support or specialist role.


• In-depth knowledge of Learning Management Systems (e.g., Canvas, Moodle, Blackboard) and their administration.


• Proficiency with various educational software, hardware, and digital tools.


• Excellent technical troubleshooting and problem-solving skills.


• Strong communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.


• Experience in developing and delivering technical training.


• Ability to work independently and collaboratively in a remote team environment.


• Familiarity with web conferencing tools and online collaboration platforms.

Benefits

• Fully remote position offering ultimate flexibility.


• Competitive salary and performance-based incentives.


• Opportunity to work with innovative educational technologies and contribute to global learning initiatives.


• Professional development opportunities and access to industry conferences.


• Flexible working hours to suit your location and lifestyle.


• Be part of a forward-thinking and supportive global team.