Educational Technology Specialist

Placements24; Bloemfontein; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Flexible remote hours

Generous paid time off

Professional development opportunities

Collaborative virtual community

Retirement savings plan

Contributing to educational innovation

Job summary

Placements24 seeks an Educational Technology Specialist for a fully remote role to support faculty and students in using LMS and digital tools across departments. The position focuses on training, troubleshooting, and guiding digital learning initiatives.

You will develop user guides, deliver workshops, and collaborate with instructional designers to keep pace with ed‑tech trends, all within a flexible remote work environment.

Qualifications

• Bachelor's degree in Education, Information Technology, Computer Science, or related field.
• Minimum of 3 years of experience in educational technology support or integration.
• Proficiency with LMS (Moodle, Blackboard, Canvas) and common educational software.
• Strong technical troubleshooting across operating systems and devices.
• Excellent presentation, training, and communication skills.
• Ability to develop clear instructional materials.
• Experience working in a remote team environment.

Responsibilities

• Provide technical support and troubleshooting for educational technology tools and platforms (LMS, video conferencing, digital whiteboards).
• Develop and deliver training sessions and workshops for faculty, staff, and students.
• Create user guides, tutorials, and support documentation.
• Collaborate with instructional designers and faculty to integrate technology into curriculum design.
• Research, evaluate, and recommend new educational technologies to enhance teaching and learning.
• Assist with the administration and maintenance of LMS and other key platforms.
• Stay current with emerging trends and best practices in educational technology.
• Contribute to development of technology-enhanced learning strategies for the institution.

Job description

About the Role

Our client, a progressive educational institution dedicated to integrating innovative technologies into learning, is seeking a dynamic Educational Technology Specialist. This role is crucial for supporting faculty and students in the effective use of digital learning tools and platforms. As a fully remote position, you will collaborate virtually with educators across various departments, providing technical support, training, and strategic guidance to enhance pedagogical practices through technology. We are looking for an individual who is passionate about the intersection of education and technology, skilled in troubleshooting diverse technical issues, and adept at creating user-friendly training materials. Your expertise will empower our academic community to leverage educational technology to its fullest potential, fostering engaging and effective learning experiences regardless of physical location. This is an ideal opportunity to shape the future of digital learning in an academic setting.

Key Responsibilities

• Provide technical support and troubleshooting for a wide range of educational technology tools and platforms (e.g., LMS, video conferencing, digital whiteboards).
• Develop and deliver training sessions and workshops for faculty, staff, and students on effective use of educational technologies.
• Create user guides, tutorials, and other support documentation to assist users.
• Collaborate with instructional designers and faculty to integrate technology into curriculum design and delivery.
• Research, evaluate, and recommend new educational technologies to enhance teaching and learning.
• Assist with the administration and maintenance of the Learning Management System (LMS) and other key educational platforms.
• Stay current with emerging trends and best practices in educational technology.
• Contribute to the development of technology-enhanced learning strategies for the institution.

Requirements

• Bachelor's degree in Education, Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in an educational technology support or integration role.
• Proficiency with Learning Management Systems (e.g., Moodle, Blackboard, Canvas) and common educational software.
• Strong technical troubleshooting skills across various operating systems and devices.
• Excellent presentation, training, and communication skills.
• Ability to develop clear and concise instructional materials.
• Experience working effectively in a remote team environment is essential.
• Knowledge of instructional design principles is a plus.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance.
• Flexible remote working hours.
• Generous paid time off and holidays.
• Opportunities for professional development and certifications.
• Access to a collaborative and supportive virtual community.
• Retirement savings plan.
• Contribution to the advancement of educational innovation.