Remote Learning Platform Administrator

Placements24; Cape Town; Hybrid; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work

Professional development

Remote education initiatives

Supportive virtual team

Job summary

Placements24 is seeking a highly organized Remote Learning Platform Administrator to manage and optimize the online learning environment. You will support educators and students, handle user management, and ensure the LMS operates smoothly in a fully remote setting.

The ideal candidate has a bachelor’s degree and at least 3 years of LMS administration experience with Moodle, Canvas, or Blackboard, plus strong troubleshooting and communication skills.

Qualifications

• Bachelor's degree in Information Technology, Education, or a related field.
• Minimum of 3 years of LMS administration experience.
• Proficiency with Moodle, Canvas, and Blackboard.
• Strong understanding of online learning principles and best practices.
• Excellent technical troubleshooting, communication, and customer support skills.

Responsibilities

• Administer and maintain the institution's LMS and other remote learning tools.
• Provide technical support and training to educators and students.
• Manage user accounts, enrollments, and permissions within the LMS.
• Troubleshoot platform access, functionality, and content display.
• Collaborate with content developers and instructors to upload and organize course materials.
• Monitor platform performance, generate reports, and recommend improvements.

Skills

LMS administration

Troubleshooting

Communication

Customer support

Education

Bachelor's degree in IT or Education

Tools

Moodle

Canvas

Blackboard

Job description

About the Role

Our client is seeking a highly organized and technically adept Remote Learning Platform Administrator to manage and optimize their online educational environment. This role is critical for ensuring the smooth operation of their digital learning platforms, providing support to both educators and students in a remote setting. You will be responsible for user management, technical troubleshooting, content integration, and ensuring the overall integrity and usability of the learning management system (LMS). This is a fantastic opportunity for a self-motivated individual passionate about leveraging technology to enhance remote education and support learners and instructors from anywhere. The role is entirely remote, offering flexibility and a focus on digital collaboration.

Key Responsibilities

• Administer and maintain the institution's Learning Management System (LMS) and other remote learning tools.
• Provide technical support and training to educators and students using the remote learning platforms.
• Manage user accounts, enrollments, and permissions within the LMS.
• Troubleshoot and resolve technical issues related to platform access, functionality, and content display.
• Collaborate with content developers and instructors to upload and organize course materials.
• Monitor platform performance, generate reports, and recommend system improvements.

Requirements

• Bachelor's degree in Information Technology, Education, or a related field.
• Minimum of 3 years of experience in administering Learning Management Systems (LMS) or similar online platforms.
• Proficiency with major LMS platforms (e.g., Moodle, Canvas, Blackboard).
• Strong understanding of online learning principles and best practices.
• Excellent technical troubleshooting, communication, and customer support skills.

Benefits

• Competitive salary and benefits package.
• Fully remote work arrangement providing maximum flexibility.
• Opportunities for professional development in edtech.
• Contribute to innovative remote education initiatives.
• Supportive virtual team environment.