Remote EdTech & Online Learning Support Specialist

Placements24; Benoni; Hybrid; ZAR 180,000 - 300,000; Full time

Job summary

Placements24 is seeking an Online Learning Support Specialist to enhance the virtual education experience for young learners in our Benoni-based program. This fully remote role provides technical and pedagogical support to students and educators within an online early years framework, helping troubleshoot issues and guide platform use.

You will develop resources to foster effective online learning and collaborate with educators to integrate technology into lessons, ensuring a seamless and

Qualifications

• Experience in technical support, educational technology, or related roles.

Responsibilities

• Provide technical and user support for online learning platforms and educational software.
• Assist educators and students with navigating virtual classrooms and accessing learning materials.
• Develop and deliver training materials or guides for using online learning tools effectively.
• Monitor online learning activities and identify potential issues or areas for improvement.
• Collaborate with the curriculum development team to integrate technology seamlessly into lessons.
• Respond promptly to inquiries and resolve issues related to the online learning environment.

Skills

Technical support

Educational technology

LMS familiarity

Pedagogical knowledge

Remote work

Communication skills

Early childhood education background

Tools

LMS

Job description

Placements24 is seeking an Online Learning Support Specialist to enhance the virtual education experience for young learners in our Benoni-based program. This fully remote role provides technical and pedagogical support to students and educators within an online early years framework, helping troubleshoot issues and guide platform use.

You will develop resources to foster effective online learning and collaborate with educators to integrate technology into lessons, ensuring a seamless and