Remote E-commerce Social Media Coordinator

Placements24; Richards Bay; Hybrid; ZAR 89,000 - 179,000; Full time

Benefits offered by this job

Fully remote position with flexible/hy

Job summary

Placements24 is seeking a passionate Remote E-commerce Social Media Coordinator to manage daily social media activities, create engaging content, and foster community interaction across brand channels from a home office in South Africa.

You will collaborate with the Social Media Manager to plan campaigns, monitor performance metrics, respond to followers, and help grow the online brand through creative posts and timely engagement.

Qualifications

• Experience in social media management or content creation, preferably for e-commerce.
• Familiarity with major platforms (Instagram, Facebook, TikTok) and their functions.
• Basic understanding of social media analytics and reporting.
• Strong written and verbal communication with creativity.
• Ability to work independently in a remote setting and manage time effectively.

Responsibilities

• Schedule and publish daily content across social channels.
• Monitor brand mentions and respond to comments.
• Create visual and written content including graphics and short videos.
• Assist in executing social media campaigns and promotions.
• Track metrics and contribute to performance reports.
• Engage with followers and build online community.

Skills

Social media management

Content creation

Analytics basics

Written communication

Verbal communication

Remote work

Tools

Instagram

Facebook

TikTok

Job description

About the Role

Our client is seeking an enthusiastic and detail-oriented Remote E-commerce Social Media Coordinator to support their expanding online retail operations. This position is entirely remote, offering the flexibility to work from any location within South Africa. You will play a key role in managing daily social media activities, creating engaging content, and fostering community interaction across our brand's social channels. This is an excellent opportunity for someone passionate about social media and e-commerce to gain valuable experience and contribute to significant growth initiatives from the comfort of their home office.

Key Responsibilities

• Schedule and publish daily content across various social media platforms, ensuring brand consistency and timely delivery.
• Monitor social media channels for brand mentions, customer comments, and relevant conversations, responding appropriately.
• Assist in the creation of visual and written content, including graphics, short videos, and compelling copy for social posts.
• Support the Social Media Manager in executing social media campaigns and promotions.
• Track key social media metrics and contribute to performance reports, identifying engagement trends.
• Engage with followers, respond to inquiries, and build positive relationships within the online community.

Requirements

• Previous experience in social media management or content creation, preferably within an e-commerce context.
• Familiarity with major social media platforms (Instagram, Facebook, TikTok, etc.) and their functionalities.
• Basic understanding of social media analytics and reporting.
• Good written and verbal communication skills, with a creative flair for content.
• Ability to work independently and manage time effectively in a remote setting.
• A proactive attitude and eagerness to learn and contribute to the team's success.

Benefits

• Fully remote position with flexible working hours.
• Competitive salary and opportunities for skill development.
• Be part of an innovative and supportive e-commerce team.
• Gain hands-on experience in digital marketing and social media management.
• Contribute to the growth of a dynamic online brand.