E-commerce Social Media Coordinator

Placements24; Mossel Bay; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Fully remote work

Employee discounts

Learning & development

Supportive remote team culture

Job summary

Placements24 is seeking an enthusiastic and creative E-commerce Social Media Coordinator to manage and grow our Mossel Bay online presence. You will craft engaging content, foster community interaction, and drive traffic and sales to our online store through compelling visuals and storytelling.

The role offers a fully remote setup with flexible hours, opportunities to learn, and collaboration with a dynamic marketing team.

Qualifications

• Experience managing social media accounts; e-commerce context preferred.
• Proficiency with social media management tools and Canva.
• Excellent written and verbal communication skills.
• Aesthetic sense and creativity in content creation.
• Ability to work independently in a remote setting.
• Understanding of social media analytics and reporting.

Responsibilities

• Develop, schedule, and publish content across Instagram, Facebook, Twitter, TikTok, and Pinterest.
• Monitor channels for trends and feedback; respond promptly in brand voice.
• Create graphics and short videos for posts using design tools.
• Collaborate with marketing to align social media with campaigns and events.
• Track performance metrics and provide insights to optimize content strategy.
• Assist in executing paid social media advertising campaigns.

Skills

Social media management

Canva

Content creation

Communication

Analytics

Tools

Canva

Job description

About the Role

Our client is seeking an enthusiastic and creative E-commerce Social Media Coordinator to manage and grow their social media presence from Mossel Bay . You will be responsible for creating engaging content, fostering community interaction, and executing social media campaigns that drive traffic and sales to their online store. This role is perfect for someone passionate about social media, visual storytelling, and the e-commerce space, who thrives in a collaborative and fast-paced environment. You will have the opportunity to shape the brand's online voice and directly impact customer engagement and brand perception.

Key Responsibilities

• Develop, schedule, and publish engaging content across various social media platforms (Instagram, Facebook, Twitter, TikTok, Pinterest).
• Monitor social media channels for trends, industry news, and customer feedback, responding to comments and messages in a timely and brand-appropriate manner.
• Create visually appealing graphics and short videos for social media posts using design tools.
• Collaborate with the marketing team to align social media activities with broader marketing campaigns and promotional events.
• Track and report on social media performance metrics, providing insights to optimize content strategy and engagement.
• Assist in the execution of paid social media advertising campaigns.

Requirements

• Previous experience in managing social media accounts, preferably within an e-commerce context.
• Proficiency with social media management tools and basic graphic design software (e.g., Canva).
• Excellent written and verbal communication skills, with a strong command of grammar and tone.
• A keen eye for aesthetics and a creative approach to content creation.
• Ability to work independently and as part of a team in a remote setting.
• Understanding of social media analytics and reporting.

Benefits

• Competitive salary and benefits package.
• Fully remote work arrangement offering maximum flexibility.
• Employee discounts on all products sold online.
• Opportunities for continuous learning and professional development in social media marketing.
• A supportive and collaborative remote team culture.