Remote E-commerce Operations Architect

Placements24; Stellenbosch; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Growth opportunities

Training programs

Remote team culture

Job summary

Placements24 is seeking a meticulous Remote E-commerce Operations Specialist to manage online retail workflows from a home office. You will oversee order processing, inventory accuracy, CMS updates, and customer support to ensure a seamless shopping experience.

You bring experience with Shopify, Magento, or WooCommerce, strong analytical skills, and the ability to collaborate remotely with marketing and warehousing teams.

Qualifications

• Proven experience in e-commerce operations or online retail management.
• Experience with Shopify, Magento, or WooCommerce.
• Strong analytical and detail-oriented approach.
• Excellent written and verbal communication for remote collaboration.
• Ability to work independently in a remote environment.

Responsibilities

• Manage end-to-end e-commerce order fulfillment.
• Monitor inventory across online platforms and coordinate with warehousing.
• Ensure product listings are accurate and SEO-friendly.
• Handle customer inquiries and resolve order issues.
• Collaborate with marketing for online promotions.
• Analyze sales data and website metrics to identify improvements.
• Maintain product content, descriptions, images, and pricing.
• Assist in implementing new e-commerce features.
• Process returns and exchanges efficiently.
• Stay informed on e-commerce best practices.

Skills

E-commerce operations

Shopify/Magento/WooCommerce

Inventory management

Analytical skills

Remote collaboration

Education

High school diploma or equivalent

Business/Marketing degree (plus)

Tools

Shopify

Magento

WooCommerce

CMS

SEO basics

Job description

Placements24 is seeking a meticulous Remote E-commerce Operations Specialist to manage online retail workflows from a home office. You will oversee order processing, inventory accuracy, CMS updates, and customer support to ensure a seamless shopping experience.

You bring experience with Shopify, Magento, or WooCommerce, strong analytical skills, and the ability to collaborate remotely with marketing and warehousing teams.