Remote E-commerce Assistant - Listings, Orders & Support

Placements24; Bloemfontein; Hybrid; ZAR 45,000 - 134,000; Part time

Benefits offered by this job

Flexible part-time schedule

Work from home

Remote team collaboration

Job summary

Placements24 is seeking a detail-oriented Remote E-commerce Assistant to support online retail operations on a part-time basis from home. You will manage product listings, process orders, and assist customer inquiries to ensure a smooth shopping experience.

Ideal candidates have experience in e-commerce or online customer service, strong attention to detail, and proficiency with platforms like Shopify or WooCommerce. A flexible schedule and virtual team collaboration are offered.

Qualifications

• Experience in an e-commerce or online customer service role.
• Strong attention to detail and organizational skills.
• Proficiency with online marketplaces (Shopify, WooCommerce) and digital tools.
• Excellent written and verbal communication for remote interactions.
• Ability to manage multiple tasks in a remote work environment.

Responsibilities

• Manage and update product listings on e-commerce platforms with accurate descriptions, pricing, and imagery.
• Process customer orders, track shipments, and handle returns/exchanges.
• Respond to customer inquiries via email, chat, and phone with timely, helpful support.
• Assist in creating and scheduling social media content to promote products and sales.
• Monitor website performance and troubleshoot UX issues and technical problems.
• Collaborate with marketing on online campaigns and promotions.

Skills

E-commerce experience

Attention to detail

Remote collaboration

Written and verbal communication

Multi-tasking

Education

High school diploma

Marketing/business coursework

Tools

Shopify

WooCommerce

Job description

Placements24 is seeking a detail-oriented Remote E-commerce Assistant to support online retail operations on a part-time basis from home. You will manage product listings, process orders, and assist customer inquiries to ensure a smooth shopping experience.

Ideal candidates have experience in e-commerce or online customer service, strong attention to detail, and proficiency with platforms like Shopify or WooCommerce. A flexible schedule and virtual team collaboration are offered.