Remote E-commerce Assistant: Listings, Orders & Growth

Outsourcing Advantage; South Africa; On-site; USD 36,000 - 65,000; Full time

Benefits offered by this job

Weekly payments

Weekends off

Growth opportunities

Job summary

Outsourcing Staffing Advantage is seeking organized E-commerce Virtual Assistants to join our remote team. You will manage product listings, process orders, and maintain inventory across multiple online marketplaces for U.S.-based retailers.

Ideal candidates have 2+ years of e-commerce or marketplace experience, proficiency in Excel/Sheets, strong English communication, and the ability to balance priorities in a fast-paced remote environment, with availability during ET business hours.

Qualifications

• 2+ years of experience in e-commerce or marketplace management.
• Experience with platforms such as Shopify, Amazon Seller Central, Walmart Marketplace, Etsy, eBay, or similar.
• Customer service experience with strong problem-solving skills.
• Proficiency with Microsoft Excel or Google Sheets.
• Strong attention to detail and organizational skills.
• Excellent written and verbal English communication skills.
• Ability to manage multiple priorities in a fast-paced remote environment.
• Reliable internet connection and a dedicated home office setup.
• English proficiency at a C1 level or higher (written and verbal).
• Availability to work during Eastern Time (ET) business hours

Responsibilities

• Create, update, and optimize product listings across e-commerce platforms.
• Process customer orders and monitor order fulfillment.
• Respond to customer inquiries via email, chat, or marketplace messaging systems.
• Maintain accurate inventory levels and update product availability.
• Conduct product and competitor research to identify new opportunities.
• Process returns, exchanges, refunds, and customer claims.
• Generate sales, inventory, and performance reports.
• Monitor product pricing and marketplace compliance.
• Coordinate with suppliers, fulfillment centers, and internal teams as needed.
• Ensure accurate product information, images, and descriptions are maintained across all platforms.

Skills

English communication

Attention to detail

Organization

Customer service

Education

Associate's or Bachelor's degree in Business, Marketing, E-commerce, or related field

Tools

Shopify

Amazon Seller Central

Walmart Marketplace

Etsy

eBay

Excel

Google Sheets

Cin7

Zoho Inventory

Helium 10

Jungle Scout

Keepa

Job description

Outsourcing Staffing Advantage is seeking organized E-commerce Virtual Assistants to join our remote team. You will manage product listings, process orders, and maintain inventory across multiple online marketplaces for U.S.-based retailers.

Ideal candidates have 2+ years of e-commerce or marketplace experience, proficiency in Excel/Sheets, strong English communication, and the ability to balance priorities in a fast-paced remote environment, with availability during ET business hours.