Remote Documentation QA Specialist — EST Hours

ISTA Solutions

South Africa

Remote

ZAR 240,000 - 360,000

Full time

3 days ago

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Job summary

ISTA Personnel Solutions South Africa is seeking a highly detail-oriented Quality Control Specialist - Documentation to review draft reports for accuracy, completeness, and consistency. The role requires reviewing documents to identify errors, ensuring compliance with client, industry, and internal requirements, and providing clear feedback to authors.

It is a fully remote position with EST hours (Mon-Fri 9am-6pm) and SA-based connectivity prerequisites.

Qualifications

Proven experience in QA, document review, or a similar detail-focused role.
Proficiency in Word and Excel.
Excellent written and verbal English communication.

Responsibilities

Review draft reports and documents for accuracy, completeness, and consistency.
Identify spelling, grammatical, formatting, factual, and logical errors.
Check documentation for missing information and inconsistencies.
Ensure reports meet client-specific insurance and documentation requirements.
Verify that documents align with internal guidelines, industry standards, and applicable requirements.
Provide clear, constructive feedback to report authors.
Identify amendments and ensure revisions address issues.
Review high volumes of documentation efficiently while maintaining accuracy.
Complete forms and transfer client information accurately using records.
Cross-check information between documents and source records.
Maintain a consistent quality/compliance approach across documents.
Escalate discrepancies or concerns needing clarification.