Quality Assurance Specialist

ReWorks Solutions; South Africa; On-site; ZAR 420,000 - 540,000; Full time

Job summary

ReWorks Solutions is seeking a Quality Assurance Specialist to conduct audits across clinical and operational processes, ensuring accuracy and compliance with healthcare standards. You will review documentation, utilize QA tools, and translate findings into actionable recommendations while working US hours remotely.

This role emphasizes attention to detail, strong problem-solving, and the ability to collaborate across teams in a fast-changing healthcare environment.

Qualifications

• Must have QA/audit/compliance experience, preferably in healthcare.
• Strong attention to detail and accuracy in audits and reviews.
• Ability to interpret healthcare standards across scenarios.
• Excellent written communication for clear reporting.
• Proactive problem-solving and ability to work independently or in a team.

Responsibilities

• Conduct detailed QA audits across clinical and operational processes.
• Review documentation, reports, and case materials for accuracy and compliance.
• Utilize QA tools (CentralReach, Rethink) to evaluate performance and identify gaps.
• Interpret and apply healthcare regulations across scenarios.
• Provide clear feedback and actionable recommendations for improvement.
• Analyze data with Excel to track trends and support decisions.
• Collaborate with cross-functional teams to uphold quality standards.
• Develop and refine QA processes, frameworks, and documentation.
• Translate findings into concise insights for stakeholders.
• Manage multiple audits and projects using project management tools.

Skills

QA audits

Compliance

Attention to detail

Critical thinking

Written communication

Problem solving

Time management

Team collaboration

Tools

CentralReach

Rethink

Microsoft Office

Excel

Job description

Job Opening: Quality Assurance Specialist

Location: South Africa, Remote (US Hours - 9am-5pm EST)

Employment Type: Full-Time

Key Responsibilities

• Conduct detailed quality assurance audits across clinical and operational processes
• Review documentation, reports, and case materials to ensure accuracy, compliance, and adherence to healthcare standards
• Utilize QA audit tools and platforms (including CentralReach and Rethink) to evaluate performance and identify gaps
• Interpret and apply healthcare regulations and standards across varying scenarios and cases
• Provide clear, constructive feedback and recommendations for improvement
• Analyze data using Excel and other tools to track trends, identify risks, and support decision-making
• Collaborate with cross-functional teams to maintain and improve quality standards
• Develop and refine QA processes, frameworks, and documentation
• Translate complex findings into clear, concise, and actionable insights for stakeholders
• Manage multiple audits and projects simultaneously using project management tools

• Proven experience in a QA, compliance, or audit-focused role (preferably within healthcare or ABA environments)
• Proficiency in CentralReach, Rethink, Microsoft Office, and Excel
• Experience with QA audit tools and project management platforms
• Strong understanding of healthcare standards and ability to independently research and apply them
• Exceptional attention to detail with the ability to identify nuanced issues in audits and reviews
• Strong critical thinking skills with the ability to interpret complex information across different scenarios
• Excellent written communication skills, with the ability to simplify complex concepts clearly and effectively
• Strong problem-solving abilities and a proactive, solutions-oriented mindset
• Ability to take initiative and work both independently and as part of a team
• Strong organizational and time management skills

1. Comfortable working U.S. hours
2. Remote work from home