Remote Dispatcher - Trucking

Placements24; Richards Bay; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Remote work

Competitive pay

Flexible schedule

Skills development

Supportive team

Job summary

Placements24 is seeking a highly organized Remote Dispatcher to oversee truck movements and logistics from anywhere in South Africa. You will assign routes, monitor progress with GPS, and coordinate with drivers to ensure timely deliveries in a fast-paced environment.

The role emphasizes strong communication, multitasking, and proficiency with remote work tools. You will play a key part in maintaining efficient dispatch operations while supporting a dynamic team.

Qualifications

• Previous dispatcher experience, preferably in trucking.
• Strong familiarity with GPS tracking and dispatch software.
• Excellent communication and multitasking abilities.
• Ability to stay calm under pressure and manage multiple tasks.
• Proficiency with remote work tools and platforms.
• Knowledge of South African roads and geography.

Responsibilities

• Assign daily routes and schedules to truck drivers.
• Monitor driver locations and delivery progress using GPS tracking systems.
• Communicate effectively with drivers to provide instructions, updates, and resolve issues.
• Manage load assignments and ensure efficient utilization of the trucking fleet.
• Respond promptly to customer inquiries regarding delivery status.
• Maintain accurate dispatch records and update transportation management systems.

Skills

Dispatch and logistics coordination

GPS tracking & route optimization

Customer communication

Problem solving under pressure

Tools

GPS tracking systems

Dispatch software

Job description

About the Role

Our client is seeking a highly organized and motivated Remote Dispatcher to manage truck movements and logistics operations from anywhere within South Africa. In this fully remote role, you will be the central point of communication for drivers, coordinating schedules, optimizing routes, and ensuring the timely delivery of goods. You will play a vital role in maintaining the efficiency and reliability of our trucking services, requiring excellent communication skills and the ability to manage multiple tasks simultaneously in a fast-paced environment.

Key Responsibilities

• Assign daily routes and schedules to truck drivers.
• Monitor driver locations and delivery progress using GPS tracking systems.
• Communicate effectively with drivers to provide instructions, updates, and resolve issues.
• Manage load assignments and ensure efficient utilization of the trucking fleet.
• Respond promptly to customer inquiries regarding delivery status.
• Maintain accurate dispatch records and update transportation management systems.

Requirements

• Previous experience as a dispatcher, preferably in the trucking industry.
• Strong knowledge of dispatch software and GPS tracking technology.
• Excellent communication, multitasking, and problem-solving skills.
• Ability to remain calm and effective under pressure.
• Proficiency in remote work tools and platforms.
• Familiarity with South African geography and road networks.

Benefits

• Competitive salary for a remote position.
• Flexible remote work schedule.
• Opportunities to enhance skills in logistics and dispatch management.
• Work within a dynamic and supportive team.
• Contribution to operational success in a key logistical role.