Remote Dispatcher & Fleet Assistant

Placements24; Rustenburg; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Growth opportunities in logistics

Job summary

Placements24 is seeking a highly organized Remote Dispatcher & Fleet Assistant to join its transportation division. You will coordinate driver schedules, manage dispatch activities, and ensure efficient, compliant operations from a remote setting.

You will be the main contact for drivers, management, and customers, handling GPS-tracked routes, logs, and issue resolution with a proactive, detail-oriented approach.

Qualifications

• Experience in dispatching or logistics coordination in transportation.
• Proficiency with dispatch software and GPS tracking systems.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Ability to work independently in a remote environment.

Responsibilities

• Coordinate daily dispatch activities, assigning routes and tasks to drivers based on operational needs and efficiency.
• Monitor driver locations and progress using GPS tracking systems, providing real-time updates and support.
• Act as the primary communication link between drivers, management, and customers regarding shipment status and any arising issues.
• Maintain accurate driver logs, vehicle maintenance schedules, and dispatch records.
• Assist in managing driver schedules, ensuring adequate coverage and adherence to working hour regulations.
• Troubleshoot and resolve operational issues that arise during transit, ensuring minimal disruption.

Skills

Dispatching

Logistics coordination

Communication

Organizational skills

Multitasking

Remote work

Tools

Dispatch software

GPS tracking

Job description

About the Role

Our client is looking for a highly organized and communicative Remote Dispatcher & Fleet Assistant to join their growing transportation division. This role is essential for ensuring the efficient and safe operation of their fleet, managing driver schedules, and coordinating logistics from a remote setting. You will be the primary point of contact for drivers, providing support and information to facilitate smooth operations. This is an excellent opportunity to contribute to a critical function within the company while enjoying the flexibility of remote work, playing a key role in the seamless coordination of transportation services across various regions.

Key Responsibilities

• Coordinate daily dispatch activities, assigning routes and tasks to drivers based on operational needs and efficiency.
• Monitor driver locations and progress using GPS tracking systems, providing real-time updates and support.
• Act as the primary communication link between drivers, management, and customers regarding shipment status and any arising issues.
• Maintain accurate driver logs, vehicle maintenance schedules, and dispatch records.
• Assist in managing driver schedules, ensuring adequate coverage and adherence to working hour regulations.
• Troubleshoot and resolve operational issues that arise during transit, ensuring minimal disruption.

Requirements

• Previous experience in dispatching, logistics coordination, or a similar role in the transportation industry.
• Proficiency with dispatch software and GPS tracking systems.
• Excellent communication skills, both written and verbal, with the ability to clearly relay information to drivers and stakeholders.
• Strong organizational and multitasking abilities to manage a dynamic workload effectively.
• Ability to work independently and troubleshoot problems in a remote work environment.
• Familiarity with transportation regulations and driver compliance is a plus.

Benefits

• Competitive annual salary.
• Fully remote position, allowing you to work from any location within South Africa .
• Opportunities for professional growth and development within the logistics sector.
• Supportive team environment with regular virtual team meetings and communication.
• Exposure to advanced fleet management technologies and practices.