Remote Dispatcher & Fleet Coordinator

Placements24; Upington; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Health insurance

Remote bonuses

Flexible hours

Tech access

Job summary

Placements24 in South Africa is hiring a Remote Dispatcher & Fleet Coordinator. You will manage daily dispatches, optimize routes, and monitor driver performance from a home office. The role emphasizes independent work, strong communication, and real-time issue resolution using fleet management software.

A competitive salary, remote bonuses, and a supportive team culture are offered. Experience in transportation logistics and proven ability to coordinate with operations and customer service are

Qualifications

• Experience as a Dispatcher or Fleet Coordinator.
• Proficient with fleet management software.
• Excellent communication and multitasking abilities.
• Ability to work independently in a remote environment.
• Strong understanding of transportation logistics.

Responsibilities

• Manage and optimize daily dispatch schedules for the delivery fleet.
• Monitor driver progress and vehicle status in real-time.
• Communicate with drivers to provide instructions and updates.
• Maintain records of dispatch activities, deliveries, and driver hours.
• Coordinate with customer service and operations to manage exceptions and ensure timely deliveries.

Skills

Dispatcher experience

Fleet management software

Communication skills

Multitasking

Problem-solving

Remote work ability

Transportation logistics

Tools

Fleet management software

Job description

About the Role

Our client is seeking a highly organized and responsive Remote Dispatcher & Fleet Coordinator to manage transportation logistics and driver scheduling from anywhere. This role is crucial for ensuring the smooth operation of our delivery fleet, coordinating routes, monitoring driver activities, and communicating effectively with all stakeholders. You will be empowered to optimize our dispatch processes, troubleshoot issues in real-time, and contribute to enhancing the overall efficiency and reliability of our services across various service areas. This fully remote position offers a unique opportunity to impact operations significantly from a home-based office.

Key Responsibilities

• Manage and optimize daily dispatch schedules for the delivery fleet, assigning routes to drivers.
• Monitor driver progress and vehicle status in real-time using fleet management software.
• Communicate effectively with drivers to provide instructions, updates, and resolve any on-road issues.
• Maintain accurate records of dispatch activities, delivery confirmations, and driver hours.
• Coordinate with customer service and operations teams to manage exceptions and ensure timely deliveries.

Requirements

• Proven experience as a Dispatcher or Fleet Coordinator , preferably in a remote setting.
• Proficiency with fleet management and dispatch software.
• Excellent communication, multitasking, and problem-solving skills.
• Ability to work independently in a remote environment and manage time effectively.
• Strong understanding of transportation logistics and driver management principles.

Benefits

• Competitive annual salary and potential for remote work bonuses.
• Fully remote position with flexible working hours.
• Access to industry-leading dispatch and fleet management technology.
• Comprehensive benefits package including health insurance.
• A supportive remote team culture focused on efficiency and collaboration.