Remote Dispatch and Logistics Manager

Placements24; Bloemfontein; Hybrid; ZAR 900,000 - 1,150,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Fully remote with flexible hours

Health, dental, and vision insurance

Paid time off

Professional development opportunities

Job summary

Placements24 in South Africa is seeking an experienced Remote Dispatch and Logistics Manager to lead a distributed operations team. This fully remote role focuses on optimizing dispatch, route planning, and fleet coordination from anywhere, while maintaining high service levels across a wide operational area.

The ideal candidate has at least 5 years in logistics management, experience with route optimization software and TMS, strong leadership, and the ability to manage a remote workforce to

Qualifications

• Minimum 5 years in logistics management or related field, with remote/supervisory experience.
• Proven expertise with route optimization software, TMS, and fleet tracking technologies.
• Strong leadership, communication, and data-driven decision-making skills.

Responsibilities

• Oversee remote dispatch and logistics operations, including driver scheduling and route optimization.
• Develop strategies to improve delivery efficiency, reduce costs, and enhance customer service.
• Utilize logistics software and telematics to monitor fleet performance and address issues proactively.
• Lead and mentor a team of remote dispatchers and drivers, promoting accountability and high performance.
• Establish and report KPIs and operational metrics to senior management.
• Ensure compliance with transportation regulations and company safety policies.

Skills

Leadership

Remote team management

Analytical skills

Communication skills

Negotiation

Education

Bachelor's degree in Logistics / Supply Chain Management

Tools

Route optimization software

TMS (Transportation Management Systems)

Fleet tracking technologies

Job description

About the Role

Our client is seeking an experienced and dynamic Remote Dispatch and Logistics Manager to lead their distributed operations team. This position is fully remote, allowing you to manage dispatch, route planning, and fleet coordination from anywhere. You will be responsible for optimizing delivery schedules, ensuring efficient resource allocation, and maintaining high service levels across a wide operational area. The ideal candidate possesses strong leadership skills, a deep understanding of logistics technology, and the ability to motivate and manage a remote workforce to achieve operational excellence and drive customer satisfaction.

Key Responsibilities

• Oversee and manage all aspects of the remote dispatch and logistics operations, including driver scheduling and route optimization.
• Develop and implement strategies to improve delivery efficiency, reduce costs, and enhance customer service.
• Utilize advanced logistics software and telematics to monitor fleet performance and proactively address issues.
• Lead, train, and mentor a team of remote dispatchers and drivers, fostering a culture of accountability and high performance.
• Establish and maintain key performance indicators (KPIs) and report regularly on operational metrics to senior management.
• Ensure compliance with all relevant transportation regulations and company safety policies.

Requirements

• Minimum of 5 years of experience in logistics management , dispatch operations, or a related field, with a significant portion in a remote or supervisory capacity.
• Demonstrated expertise in using route optimization software , TMS (Transportation Management Systems), and fleet tracking technologies.
• Proven ability to lead and manage remote teams effectively.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Excellent communication, negotiation, and interpersonal skills.
• Bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred.

Benefits

• Highly competitive salary and performance bonuses.
• Fully remote work arrangement with flexible hours.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off and opportunities for professional development.
• The chance to significantly impact the growth and efficiency of a leading logistics provider.