Remote Dispatch Specialist – National Fleet

Placements24; Soweto; Hybrid; ZAR 420,000 - 650,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Bonuses

Medical benefits

Retirement benefits

Home office allowance

Professional development

Remote team

Modern software

Paid holidays

Employee assistance

Job summary

Placements24 is seeking a proactive Remote Dispatch Operations Specialist to manage a national fleet across South Africa. This fully remote role focuses on coordinating dispatch activities, communicating with drivers, optimizing routes, and resolving issues in real time.

You will use dispatch software and GPS tools, maintain records, ensure safety compliance, and collaborate with warehouses and support teams.

Qualifications

• Minimum of 3 years of experience in dispatch operations, fleet coordination, or related logistics role.
• Proven experience in managing and coordinating daily dispatch activities.
• Familiarity with dispatch software, GPS tracking systems, and mobile communication tools.
• Strong understanding of SA road networks and transportation regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to remain calm and make effective decisions under pressure.
• Strong organizational skills and multitasking ability.
• Self-starter with ability to work independently in a remote environment.
• Reliable home office setup with high-speed internet.

Responsibilities

• Coordinate and manage daily dispatch operations for a national fleet of vehicles.
• Assign routes and loads to drivers, ensuring optimal utilization of fleet capacity.
• Monitor driver performance and adherence to schedules using tracking tools.
• Communicate with drivers with clear instructions and updates.
• Troubleshoot and resolve issues during transit (delays, breakdowns, traffic).
• Maintain accurate records of dispatch activities (logs, status, mileage).
• Ensure compliance with traffic laws, safety regulations and company policies.
• Liaise with warehouse staff, customer service, and clients for seamless coordination.
• Utilize dispatch software, GPS systems and other technologies to manage operations.
• Identify opportunities to improve dispatch efficiency and driver productivity.

Skills

Dispatch operations

Fleet coordination

Communication

Problem solving

Remote work

Education

Logistics or Supply Chain qualification

Tools

Dispatch software

GPS tracking systems

Mobile communication tools

Job description

Placements24 is seeking a proactive Remote Dispatch Operations Specialist to manage a national fleet across South Africa. This fully remote role focuses on coordinating dispatch activities, communicating with drivers, optimizing routes, and resolving issues in real time.

You will use dispatch software and GPS tools, maintain records, ensure safety compliance, and collaborate with warehouses and support teams.