Remote Digital Banking Specialist

Placements24; Randfontein; A distancia; ZAR 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Competitive salary

Medical & dental insurance

Retirement savings plan

Development budget

Cutting-edge fintech

Innovative team

Descripción de la vacante

Placements24 is seeking a Digital Banking Specialist for a fully remote position in South Africa. You will shape and optimize digital banking products, enhancing user experiences across web and mobile platforms while collaborating with IT, marketing and customer service teams.

With 4+ years in digital banking or a related role, you will drive product strategy, monitor KPIs, and stay ahead of fintech trends. Join a flexible, innovative team delivering cutting-edge online financial services.

Formación

• Bachelor's degree in Business Administration, Marketing, IT, or related field.
• 4+ years of experience in digital banking, product management, or related role in Banking & Finance.
• Proven track record of developing and launching digital products or features.
• Strong understanding of UX principles and design thinking.
• Experience with web and mobile analytics tools (e.g., Google Analytics, Adobe Analytics).
• Excellent project management and organizational skills, with the ability to manage multiple priorities.
• Exceptional communication and collaboration skills for a remote work environment.
• Familiarity with agile development methodologies is a plus.
• Self-motivated and able to work independently with minimal supervision.
• Proficiency in digital banking platforms and related technologies.

Responsabilidades

• Develop and implement strategies to enhance the digital banking user experience across web and mobile apps.
• Analyze user behavior and feedback to identify areas for improvement in digital banking services.
• Manage the lifecycle of digital banking products, from ideation to launch and ongoing optimization.
• Collaborate with IT, marketing, and customer service teams to ensure seamless integration of digital banking solutions.
• Monitor KPIs for digital banking channels and report on progress.
• Stay abreast of emerging technologies and trends in digital finance and fintech.
• Assist in the development and execution of digital marketing campaigns to promote online banking services.
• Provide support and training to internal teams on new digital banking features.
• Troubleshoot and resolve issues related to digital banking platforms.
• Ensure compliance with regulatory requirements for digital financial services.

Conocimientos

UX principles

Remote work environment

Project management

Communication & collaboration

Agile methodologies

Self-motivated

Digital banking

Educación

Bachelor's degree in Business Administration/Marketing/IT

Herramientas

Google Analytics

Adobe Analytics

Descripción del empleo

About the Role

Our client is a forward-thinking financial institution seeking a dedicated Digital Banking Specialist to join their expanding remote team. This role is entirely remote, offering unparalleled flexibility to individuals passionate about revolutionizing online financial services. As a Digital Banking Specialist, you will be at the forefront of enhancing our digital platforms, ensuring a seamless and intuitive user experience for our diverse clientele. You will play a crucial role in developing, implementing, and optimizing digital banking products and services, driving engagement and customer satisfaction. This is an exciting opportunity to shape the future of digital finance from anywhere in South Africa, contributing significantly to our Banking & Finance operations.

Key Responsibilities

• Develop and implement strategies to enhance the digital banking user experience across all platforms (web, mobile app).
• Analyze user behavior and feedback to identify areas for improvement in digital banking services.
• Manage the lifecycle of digital banking products, from ideation to launch and ongoing optimization.
• Collaborate with IT, marketing, and customer service teams to ensure seamless integration of digital banking solutions.
• Monitor key performance indicators (KPIs) for digital banking channels and report on progress.
• Stay abreast of emerging technologies and trends in digital finance and fintech.
• Assist in the development and execution of digital marketing campaigns to promote online banking services.
• Provide support and training to internal teams on new digital banking features.
• Troubleshoot and resolve issues related to digital banking platforms.
• Ensure compliance with all regulatory requirements for digital financial services.

Requirements

• Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
• Minimum of 4 years of experience in digital banking, product management, or a related role within the Banking & Finance industry.
• Proven track record of developing and launching successful digital products or features.
• Strong understanding of user experience (UX) principles and design thinking.
• Experience with web and mobile analytics tools (e.g., Google Analytics, Adobe Analytics).
• Excellent project management and organizational skills, with the ability to manage multiple priorities.
• Exceptional communication and collaboration skills, suited for a remote work environment.
• Familiarity with agile development methodologies is a plus.
• Self-motivated and able to work independently with minimal supervision.
• Proficiency in digital banking platforms and related technologies.

Benefits

• Fully remote work arrangement, offering flexibility and work-life balance.
• Competitive salary and performance-based incentives.
• Comprehensive medical and dental insurance coverage.
• Retirement savings plan with employer matching.
• Generous professional development budget.
• Opportunity to work with cutting-edge digital financial technologies.
• Be part of an innovative and growth-oriented team.