Remote Delivery Operations Coordinator

Placements24; Gauteng; Hybrid; ZAR 201,000 - 357,000; Full time

Benefits offered by this job

Remote work

Professional development

Modern dispatch tools

Collaborative team

Job summary

Placements24 is seeking a remote Delivery Driver Coordinator to oversee a fleet of drivers, plan routes efficiently, and ensure on-time deliveries from a home office in South Africa. You will leverage dispatch tools to track shipments and support drivers and clients in real time.

This role requires strong communication, organization, and problem-solving in a fast-paced remote environment, with a focus on improving delivery performance, customer satisfaction, and cost efficiency while

Qualifications

• Proven experience in logistics coordination, dispatch, or a similar role, preferably remote.
• Proficiency with dispatch and route optimization software.
• Excellent communication, interpersonal, and organizational skills.
• Ability to make quick, effective decisions in remote settings.
• A dedicated home office setup with reliable internet.

Responsibilities

• Coordinate and manage daily delivery schedules for a fleet of drivers using dispatch software.
• Monitor driver progress and provide real-time support to address any route deviations or issues.
• Communicate effectively with drivers, clients, and internal teams to ensure seamless delivery operations.
• Analyze delivery data to identify areas for improvement in efficiency, cost-effectiveness, and customer service.
• Handle customer inquiries and resolve delivery-related complaints promptly and professionally.
• Maintain accurate records of deliveries, driver performance, and operational metrics.

Skills

Communication

Organizational skills

Problem solving

Multi-tasking

Remote work setup

Tools

Dispatch software

Route optimization software

GPS/tracking tools

Job description

Placements24 is seeking a remote Delivery Driver Coordinator to oversee a fleet of drivers, plan routes efficiently, and ensure on-time deliveries from a home office in South Africa. You will leverage dispatch tools to track shipments and support drivers and clients in real time.

This role requires strong communication, organization, and problem-solving in a fast-paced remote environment, with a focus on improving delivery performance, customer satisfaction, and cost efficiency while