Remote Community Manager - Sports E-commerce Brand

Placements24; East London; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

Flexible remote work

Professional development

Collaborative team

Job summary

Placements24 is seeking a vibrant Community Manager for their online sports retailer. This fully remote position focuses on moderating forums, managing social interactions, and creating engaging content to grow a loyal customer base.

You'll voice the brand online, collaborate with marketing and customer service, and organize online events. A remote-friendly environment and opportunities for professional development are offered.

Qualifications

• Bachelor's degree or equivalent in Marketing, Communications, English, or related field.
• Proven experience in community management or social media management.
• Strong writing and verbal communication skills with creative content ability.
• Deep understanding of social media platforms and best practices for community building.

Responsibilities

• Develop and implement strategies for online community growth and engagement.
• Moderate online forums, social media groups, and other community platforms.
• Create and publish engaging content (text, images, videos) for sports enthusiasts.
• Respond to user inquiries, comments, and feedback promptly and professionally.
• Identify and engage with brand advocates and influencers.
• Organize and promote online events, contests, and discussions.
• Monitor trends and conversations relevant to the brand and industry.
• Analyze engagement metrics and report on KPIs.
• Collaborate with marketing and customer service to ensure consistent brand messaging.

Skills

Community management

Social media management

Content creation

Customer engagement

Education

Bachelor's degree in Marketing/Communications

Tools

Analytics platforms

Job description

Placements24 is seeking a vibrant Community Manager for their online sports retailer. This fully remote position focuses on moderating forums, managing social interactions, and creating engaging content to grow a loyal customer base.

You'll voice the brand online, collaborate with marketing and customer service, and organize online events. A remote-friendly environment and opportunities for professional development are offered.