Remote Community Engagement Lead

Placements24; Benoni; Hybrid; ZAR 250,000 - 420,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Work from home

Performance bonuses

Job summary

Placements24 is seeking a proactive Remote Community Manager to cultivate and nurture our online user base. You will develop community strategies, moderate discussions, and organize online events while serving as a bridge between the community and the company.

The ideal candidate is a strong communicator with experience in social media, content creation, and remote work. Join a dynamic team focused on vibrant digital communities and brand loyalty.

Qualifications

• Proven experience in community management or social media roles, preferably remote.
• Excellent written and verbal communication with diverse audiences.
• Experience in content creation and event moderation.
• Ability to work independently in a remote setting and stay organized.
• Bachelor's degree in Communications, Marketing, or related field or equivalent experience.

Responsibilities

• Develop and execute strategies to grow and engage the online community across platforms.
• Moderate discussions and maintain a positive, respectful atmosphere.
• Create and schedule engaging content and interactive activities.
• Organize and host online events such as webinars and Q&A sessions.
• Relay feedback between the community and internal teams.
• Monitor sentiment and identify trends or issues.
• Respond to inquiries promptly and provide helpful support.
• Identify community advocates and influencers.
• Analyze metrics and report on engagement and growth.
• Contribute to best practices and tools for community management.

Skills

Community management

Social media management

Content creation

Communication skills

Event moderation

Remote work

Time management

Education

Bachelor's degree in Communications/Marketing or related field

Tools

Social media platforms

Community building tools

Job description

Placements24 is seeking a proactive Remote Community Manager to cultivate and nurture our online user base. You will develop community strategies, moderate discussions, and organize online events while serving as a bridge between the community and the company.

The ideal candidate is a strong communicator with experience in social media, content creation, and remote work. Join a dynamic team focused on vibrant digital communities and brand loyalty.