Remote Sports Community Manager

Placements24; Soweto; Hybrid; ZAR 180,000 - 340,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive salary and benefits

Job summary

Placements24 is seeking a Remote Sports Community Manager to build and grow a vibrant online community for a sports-focused platform. You will be the voice of the brand across social channels, moderating discussions, creating engaging content, hosting online events, and gathering feedback to drive platform development.

Collaborating with marketing, product, and support teams, you will shape user experience, drive engagement, and foster brand loyalty among diverse sports enthusiasts.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Proven experience managing online communities and social media.
• Passion for sports with broad knowledge across sports.

Responsibilities

• Develop and implement community engagement strategies across social channels.
• Moderate discussions, respond to inquiries, and foster an inclusive atmosphere.
• Create engaging sports content, polls, Q&As, and live sessions.
• Organize online events and activities to boost participation.
• Monitor sentiment and report insights to marketing and product teams.
• Relay feedback from the community to inform platform improvements.
• Identify and engage with key community influencers and advocates.
• Manage community platforms and track growth and engagement metrics.

Skills

Community management

Social media management

Content creation

Excellent communication

Remote work

Education

Bachelor's degree or equivalent in Marketing/Communications/Sociology or related

Job description

About the Role

Our client, a rapidly growing online sports platform, is seeking an enthusiastic and skilled Remote Sports Community Manager to foster and grow its vibrant online community. This fully remote position is perfect for a social media savvy individual with a deep passion for sports and a knack for building engaging online environments. You will be the voice of our client within various digital channels, interacting with users, moderating discussions, organizing online events, and gathering feedback to inform platform development. The ideal candidate will have excellent communication skills, a creative mindset for content generation, and a proven ability to manage online communities effectively. You will play a crucial role in shaping user experience, driving engagement, and building brand loyalty across diverse sporting interests. Working remotely, you will collaborate with marketing, product, and support teams to ensure a cohesive and positive community experience for all members. If you thrive in a digital space and love connecting people around their shared passion for sports, this remote role offers a fantastic opportunity to make a significant impact.

Key Responsibilities

• Develop and implement community engagement strategies across social media platforms, forums, and other online channels.
• Actively participate in online discussions, respond to user inquiries, and foster a positive and inclusive community atmosphere.
• Create and curate engaging content (posts, polls, Q&As, live sessions) related to various sports.
• Moderate user-generated content, ensuring adherence to community guidelines and policies.
• Organize and host online events, competitions, and activities to drive engagement and interaction.
• Monitor community sentiment, identify emerging trends, and report key insights to the marketing and product teams.
• Act as a liaison between the community and the company, relaying feedback and suggestions for platform improvement.
• Identify and engage with key community influencers and brand advocates.
• Manage online community platforms and tools effectively.
• Track and report on key community metrics, such as growth, engagement, and sentiment.

Requirements

• Bachelor's degree in Marketing, Communications, Sociology, or a related field, or equivalent practical experience.
• Proven experience in managing online communities, social media, or digital marketing.
• Demonstrable passion for and knowledge of a wide range of sports.
• Excellent written and verbal communication skills, with a strong ability to engage diverse audiences.
• Creative thinker with the ability to generate engaging content ideas.
• Proficiency in social media management tools and community platforms.
• Strong understanding of online community dynamics and moderation best practices.
• Self-motivated with excellent time management skills and the ability to work independently in a remote setting.
• Ability to handle challenging situations and user feedback professionally.
• A reliable internet connection and a suitable remote work environment.

Benefits

• Fully remote work arrangement, offering maximum flexibility.
• Competitive salary and benefits package.
• Opportunity to work with a dynamic and innovative sports technology company.
• Be part of a passionate team dedicated to sports and community building.
• Continuous learning and professional development opportunities in digital engagement.