Remote E-commerce Social Media & Community Lead

Placements24; Benoni; Hybrid; ZAR 300,000 - 500,000; Full time

Benefits offered by this job

Fully remote experience

Flexible schedule

Professional development opportunities

Job summary

Placements24 is seeking a Remote E-commerce Social Media & Community Manager to build a vibrant online brand community, create compelling content, and drive e-commerce sales from a remote-first environment. You will manage daily social activity across channels, respond to comments, collaborate with marketing and ecommerce teams, monitor trends, and report on key metrics to optimise campaigns.

This role offers maximum flexibility, exposure to a fast-growing brand, and the opportunity to shape

Qualifications

• Minimum of 3 years of experience in social media management, community management, and digital marketing, with a focus on e-commerce.
• Proven ability to create engaging content and manage online communities across platforms (Instagram, Facebook, TikTok, etc.).
• Excellent copywriting, editing, and communication skills with storytelling ability.

Responsibilities

• Develop and execute an engaging social media strategy aligned with e-commerce goals and brand identity.
• Create, curate, and schedule high-quality platform-specific content for all relevant social channels.
• Monitor channels, respond to comments and inquiries promptly in a brand-appropriate manner.
• Grow an active online community and encourage user-generated content.
• Implement social listening to gather insights on sentiment, brand perception, and trends.
• Collaborate with marketing and e-commerce teams on cohesive campaigns.
• Analyze performance metrics and provide optimization recommendations.
• Identify influencers, brand advocates, and potential partners.

Skills

Social media management

Community management

Digital marketing

Education

Bachelor's degree in Marketing or Communications

Tools

Buffer

Hootsuite

Sprout Social

Job description

Placements24 is seeking a Remote E-commerce Social Media & Community Manager to build a vibrant online brand community, create compelling content, and drive e-commerce sales from a remote-first environment. You will manage daily social activity across channels, respond to comments, collaborate with marketing and ecommerce teams, monitor trends, and report on key metrics to optimise campaigns.

This role offers maximum flexibility, exposure to a fast-growing brand, and the opportunity to shape