Remote Community Growth Manager

Placements24; Benoni; Hybrid; ZAR 200,000 - 320,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Wellness benefits

Professional development

Job summary

Placements24 seeks an Online Community Manager to grow and nurture its digital community while working remotely from Benoni. You will engage followers, respond to queries, moderate discussions, and develop strategies to boost participation and brand advocacy across online platforms.

The role is ideal for a social media enthusiast with excellent communication skills, thriving in a fully remote setup and passionate about building connections in the digital space.

Qualifications

• Experience as a Community Manager or similar role.
• Excellent written and verbal communication skills.
• Strong understanding of social media platforms and online engagement.
• Ability to handle customer inquiries and moderate discussions empathetically.
• Self-motivated with strong organizational skills for remote work.

Responsibilities

• Develop and execute strategies to grow and engage the online community across social media platforms and forums.
• Actively monitor channels, respond to comments and messages promptly, and elevate issues as needed.
• Create and publish engaging content, including posts, polls, and interactive Q&A.
• Moderate online discussions, ensuring a positive, respectful, and brand-aligned environment.
• Analyze engagement metrics and provide reports on sentiment, growth, and trends.

Skills

Community management

Social media management

Content writing

Communication skills

Moderation & empathy

Remote work

Job description

Placements24 seeks an Online Community Manager to grow and nurture its digital community while working remotely from Benoni. You will engage followers, respond to queries, moderate discussions, and develop strategies to boost participation and brand advocacy across online platforms.

The role is ideal for a social media enthusiast with excellent communication skills, thriving in a fully remote setup and passionate about building connections in the digital space.