Remote Community Engagement Specialist

Placements24; Benoni; Hybrid; ZAR 250,000 - 380,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Fully remote work arrangement

Health, dental, and vision insurance

Paid time off

Remote professional development

Supportive virtual team environment

Job summary

Placements24 is seeking a proactive Remote Community Engagement Officer to connect with and support beneficiaries and stakeholders across regions. You will foster a sense of community, gather feedback, and help ensure services meet needs from a home-based setting.

The role requires excellent communication, empathy, and the ability to build rapport virtually, contributing to positive community outcomes in a remote work environment.

Qualifications

• Experience in community engagement or client-facing roles.
• Excellent written and verbal communication skills.
• Proficiency with virtual tools (Zoom, Microsoft Teams) and social media platforms.
• Strong organizational skills with ability to manage multiple channels.
• Ability to work independently and remotely.
• Passion for community-building and helping others.

Responsibilities

• Develop and implement online strategies to engage community members and beneficiaries.
• Facilitate virtual community forums, workshops, and feedback sessions.
• Serve as primary contact for community inquiries via digital channels.
• Gather feedback to inform program development and improvements.
• Collaborate with internal teams to ensure effective communication and service delivery.
• Maintain accurate records of community interactions and feedback.

Skills

Community engagement

Customer support

Communication skills

Remote work

Tools

Zoom

Microsoft Teams

Social media

Job description

Placements24 is seeking a proactive Remote Community Engagement Officer to connect with and support beneficiaries and stakeholders across regions. You will foster a sense of community, gather feedback, and help ensure services meet needs from a home-based setting.

The role requires excellent communication, empathy, and the ability to build rapport virtually, contributing to positive community outcomes in a remote work environment.