Remote Community Architect & Engagement Lead

Placements24; Vereeniging; Hybrid; ZAR 324,000 - 396,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive salary with bonuses

Professional development resources

Supportive virtual team environment

Job summary

Placements24 is seeking a vibrant Online Community Manager to grow our digital community from a fully remote setup. This role is ideal for someone who thrives on building relationships, moderating discussions, and delivering customer engagement from home near Vereeniging.

You will develop content, monitor sentiment, respond to inquiries, and drive brand loyalty through meaningful interactions. A proven track record in community management and social platforms is required.

Qualifications

• Excellent communication, interpersonal and conflict resolution skills.
• Strong understanding of social media platforms and online community dynamics.
• Experience with community management tools and platforms.
• Ability to generate engaging content and moderate discussions effectively.
• Self-motivated and organized, with the ability to work independently in a remote setting.

Responsibilities

• Develop and implement strategies to grow and engage the online community across various platforms.
• Moderate online discussions, ensuring a positive, respectful, and on-brand atmosphere.
• Respond to member inquiries, comments, and feedback in a timely and empathetic manner.
• Create and curate engaging content to spark conversations and encourage participation.
• Monitor community health and user sentiment, reporting key insights and trends to relevant teams.
• Organize and manage online events, Q&As, and engagement initiatives.

Skills

Communication

Interpersonal skills

Conflict resolution

Social media management

Job description

Placements24 is seeking a vibrant Online Community Manager to grow our digital community from a fully remote setup. This role is ideal for someone who thrives on building relationships, moderating discussions, and delivering customer engagement from home near Vereeniging.

You will develop content, monitor sentiment, respond to inquiries, and drive brand loyalty through meaningful interactions. A proven track record in community management and social platforms is required.