Remote Client Success Manager - Ownership & Growth

Overseas (United States); Johannesburg; Remote; ZAR 998,000 - 1,664,000; Full time

Benefits offered by this job

Bi-monthly USD pay

Paid time off

Holidays

Job summary

Hire Overseas is seeking an Internal Customer Success Manager to own existing client relationships, coordinate candidate placements, and drive referrals. You’ll be the go-to for clients after the sale, running check-ins, vetting candidates, and ensuring high-quality placements while protecting client outcomes.

This role is fully remote with US business hours, paid in USD bi-monthly, and includes PTO and holidays as per policy.

Qualifications

• Relevant experience in customer success, account management, staffing, or recruiting.

Responsibilities

• Own the client relationship post-sale across all engagement stages.
• Join kickoff, check-in, and escalation calls; manage communication with clients.
• Run regular check-ins, spot problems early, and ensure timely responsiveness.

Skills

Customer success

Account management

Staffing

Recruiting

Communication

Ownership

Job description

Hire Overseas is seeking an Internal Customer Success Manager to own existing client relationships, coordinate candidate placements, and drive referrals. You’ll be the go-to for clients after the sale, running check-ins, vetting candidates, and ensuring high-quality placements while protecting client outcomes.

This role is fully remote with US business hours, paid in USD bi-monthly, and includes PTO and holidays as per policy.