Remote Client Relations Manager, Beauty & Wellness

Placements24; Centurion; Hybrid; ZAR 420,000 - 680,000; Full time

Benefits offered by this job

Remote work

Home office allowance

Professional development

Job summary

Placements24 is seeking a dedicated Remote Client Relationship Manager to nurture partnerships with the company’s portfolio of beauty and wellness brands. You will be the primary contact for key clients, ensuring their needs are met and their experience with our services is exceptional.

Work cross-functionally with sales, marketing, and technical teams to tailor solutions, monitor satisfaction, and identify growth opportunities—all from your home office.

Qualifications

• Experience in client relationship management, preferably in beauty or wellness.
• Excellent communication and negotiation skills with stakeholders at all levels.
• Ability to manage multiple client accounts and stay organized.

Responsibilities

• Build and maintain strong relationships with key clients in beauty and wellness.
• Understand client needs and proactively propose solutions aligned with their objectives.
• Serve as the main point of contact for inquiries and issue resolution.
• Collaborate with sales, marketing, and technical teams to deliver services smoothly.
• Monitor client satisfaction and develop retention strategies.

Skills

Client relationship management

Communication

Negotiation

Cross-functional collaboration

Tools

CRM software

Job description

Placements24 is seeking a dedicated Remote Client Relationship Manager to nurture partnerships with the company’s portfolio of beauty and wellness brands. You will be the primary contact for key clients, ensuring their needs are met and their experience with our services is exceptional.

Work cross-functionally with sales, marketing, and technical teams to tailor solutions, monitor satisfaction, and identify growth opportunities—all from your home office.