Remote Client Project Manager - Refurbishment & Maintenance Growth

Optimal Group; Johannesburg; Remote; ZAR 350,000 - 520,000; Full time

Job summary

Optimal Maintenance & Construction is seeking a Client Project Manager to deliver end-to-end client services, win work, manage relationships, quote jobs, book engineers, and ensure payment. This commercially focused role blends sales, account management, quoting and operational coordination into one powerful position.

You will be measured by revenue growth, quote conversion, project delivery quality, and cash collection.

Qualifications

• 2+ years of experience in property maintenance, refurbishments, or construction roles such as Project Manager or Estimator.
• Strong understanding of building services from quoting to delivery.
• Experience managing project costs and driving revenue through client management.
• Clear written and spoken communication with clients, suppliers, and internal teams.
• Ability to juggle multiple projects, quotes, and schedules with accuracy.

Responsibilities

• Identify and win new clients through outbound engagement, referrals, and networking.
• Convert inbound leads into retained accounts with ongoing project pipelines.
• Build and maintain relationships to increase repeat business.
• Track and report on client revenue performance.
• Coordinate engineer and subcontractor attendance for quotes.
• Write and issue clear, itemised quotes using CRM system.
• liaise with suppliers and subcontractors for cost competitiveness.
• Follow up on outstanding quotes to improve conversion rates.
• Schedule jobs in the CRM with correct trade, geography and availability.
• Issue clear work orders to engineers or supply chain.
• Coordinate materials, access, and client communications.
• Monitor progress and ensure high-quality completion.
• Act as single point of contact for the client throughout the lifecycle.
• Conduct quality checks and provide updates to clients.
• Resolve issues proactively and escalate when needed.
• Ensure jobs are invoiced within 24 hours of completion.
• Chase client payments and resolve billing queries.
• Track project profitability and payment cycles.
• Hit weekly and monthly KPIs and report performance metrics.

Skills

Client management

Sales

Quotations

CRM

Project coordination

Accounts receivable

Negotiation

Tools

Eworks Manager

CRM systems

Scheduling platforms

Microsoft 365

Job description

Optimal Maintenance & Construction is seeking a Client Project Manager to deliver end-to-end client services, win work, manage relationships, quote jobs, book engineers, and ensure payment. This commercially focused role blends sales, account management, quoting and operational coordination into one powerful position.

You will be measured by revenue growth, quote conversion, project delivery quality, and cash collection.