Client Project Manager

West Coast Personnel; Cape Town; Remote; ZAR 360,000 - 600,000; Full time

Job summary

West Coast Personnel in Cape Town seeks an experienced Project Manager / Estimator to lead construction and property-maintenance projects for UK clients, from home office. You will manage client relationships, prepare quotations, coordinate engineers and subcontractors, and ensure on-time delivery with quality standards.

The role requires strong English communication, cost management discipline, and the ability to work UK hours Monday to Friday from a remote setup with a two-screen workstation.

Qualifications

• Experience in construction or property maintenance roles.
• Experience in roles like Project Manager or Estimator.
• Ability to prepare quotations and manage project costs.
• Strong client-management and customer-service skills.
• Excellent written and verbal English.
• Able to communicate with UK-based clients.
• Proactive, accountable, and able to own projects end-to-end.
• Two-screen workstation required.
• UK hours, Monday to Friday.

Responsibilities

• Build and maintain strong relationships with existing clients.
• Identify opportunities for repeat business and additional project work.
• Convert inbound enquiries and leads into ongoing client accounts.
• Conduct outbound engagement, networking and follow-ups to generate new business.
• Track client revenue and account performance.
• Coordinate engineers and subcontractors for site inspections and job scoping.
• Prepare clear, detailed quotations and liaise on pricing with suppliers.
• Follow up quotations and drive quote conversion.
• Ensure quotations are commercially viable and competitively priced.
• Schedule projects and jobs according to requirements, location and availability.
• Issue accurate work instructions to engineers and subcontractors.
• Coordinate materials, site access and client requirements.
• Monitor progress and ensure deadlines and quality standards are met.
• Manage multiple active projects simultaneously.
• Act as the main point of contact and provide regular project updates.
• Review completion photos and job documentation for quality.
• Resolve issues proactively and escalate when needed.
• Ensure work is completed to required standards.
• Ensure completed jobs are invoiced promptly.
• Follow up payments and resolve billing queries.
• Monitor project profitability and payment cycles.
• Work toward revenue, project, quotation and collection targets.

Skills

Client management

Project management

Quotations

Cost management

English communication

Multitasking

Organisational skills

Negotiation

Tools

CRM systems

Scheduling software

Microsoft 365

Job description

Key Responsibilities

Client Management & Business Development

• Build and maintain strong relationships with existing clients.
• Identify opportunities for repeat business and additional project work.
• Convert inbound enquiries and leads into ongoing client accounts.
• Conduct outbound engagement, networking and follow-ups to generate new business.
• Track client revenue and account performance.

Quoting & Estimating

• Coordinate engineers and subcontractors for site inspections and job scoping.
• Prepare clear, detailed and itemised quotations.
• Liaise with suppliers and subcontractors regarding pricing and availability.
• Follow up outstanding quotations and drive quote conversion.
• Ensure quotations are commercially viable and competitively priced.

Project Coordination & Delivery

• Schedule projects and jobs according to trade requirements, location and availability.
• Issue accurate and detailed work instructions to engineers and subcontractors.
• Coordinate materials, site access and client requirements.
• Monitor work in progress and ensure deadlines and quality standards are achieved.
• Manage multiple active projects simultaneously.

Client Reporting & Quality Control

• Act as the main point of contact throughout the project lifecycle.
• Provide clients with regular project updates.
• Review completion photographs, feedback and job documentation.
• Resolve problems proactively and escape where required.
• Ensure work is completed to the required standard.

Invoicing & Commercial Management

• Ensure completed jobs are invoiced promptly.
• Follow up outstanding payments and resolve billing queries.
• Monitor project profitability and payment cycles.
• Work towards agreed revenue, project, quotation and collection targets.

Minimum Requirements

• Previous experience within construction, refurbishment, building maintenance or property maintenance.
• Experience in a role such as Project Manager, Construction Project Manager, Estimator, Quantity Surveyor, Contracts Coordinator or similar.
• Strong understanding of construction and building-service workflows.
• Experience preparing quotations and managing project costs.
• Commercially minded with the ability to identify and develop additional business.
• Strong client-management and customer-service skills.
• Excellent written and verbal English communication.
• Able to communicate confidently with UK-based clients, contractors, suppliers and internal teams.
• Strong organisational and multitasking ability.
• Experience managing multiple projects, quotations and schedules simultaneously.
• Comfortable working with CRM, job-management and scheduling systems.
• Good Microsoft 365 skills.
• Able to perform effectively in a fast-paced, target-driven environment.
• Proactive, accountable and comfortable taking ownership of projects from start to finish.
• Reliable high-speed internet and a suitable professional home office.
• Two-screen workstation required.
• Must be available to work UK hours, Monday to Friday.

This position will suit an experienced construction or property-maintenance professional who combines strong project-management ability with commercial awareness and excellent client-management skills.