Remote Cleaning Operations Coordinator

Placements24; Centurion; Hybrid; ZAR 180,000 - 360,000; Full time

Job summary

Placements24 is seeking a highly organized Remote Cleaning Operations Coordinator to manage cleaning services from Centurion in a fully remote role. You will coordinate, schedule, and monitor activities across multiple client sites, ensuring compliance with standards and client requirements.

You will serve as the central point of contact for service providers and internal teams, track performance, maintain records, and help shape operational procedures while enjoying flexible remote work and

Qualifications

• Proven experience in operations coordination, logistics, or similar roles in cleaning/facilities.
• Excellent organizational and multitasking abilities with strong attention to detail.
• Proficiency in scheduling software, communication tools, and MS Office.
• Strong problem-solving skills to manage remote teams.
• Excellent communication and stakeholder relationships.
• Ability to work independently in a remote environment.

Responsibilities

• Coordinate and schedule cleaning services for multiple client locations, optimizing routes.
• Serve as the primary remote contact for cleaners, facility managers, and vendors.
• Monitor service delivery and conduct virtual inspections, addressing issues.
• Maintain records of service requests, schedules, usage, and feedback.
• Enforce safety protocols and company policies across cleaning operations.
• Develop and refine operational procedures and service standards.

Skills

Operations coordination

Logistics

Scheduling software

Remote team management

Communication skills

Tools

Microsoft Office

Job description

About the Role

Our client is seeking a highly organized and proactive Remote Cleaning Operations Coordinator to manage and streamline cleaning services remotely from Centurion . This role is integral to ensuring operational efficiency and quality control across various client sites, acting as a central point of contact for service providers and internal teams. You will be responsible for scheduling, coordinating, and monitoring cleaning activities, ensuring adherence to standards and client requirements, all while working from a remote setup that fosters flexibility and autonomy, contributing to a dynamic operational team focused on delivering exceptional service delivery.

Key Responsibilities

• Coordinate and schedule cleaning services for multiple client locations, optimizing routes and resources.
• Serve as the primary remote contact for cleaning staff, facility managers, and third-party vendors.
• Monitor service delivery performance, conduct virtual inspections, and address any operational issues or escalations.
• Maintain accurate records of service requests, cleaning schedules, supply usage, and client feedback.
• Implement and enforce company policies and safety protocols for all cleaning operations, ensuring compliance.
• Assist in the development and refinement of operational procedures and service standards.

Requirements

• Proven experience in operations coordination, logistics, or a similar role, preferably within the cleaning or facilities management industry.
• Excellent organizational and multitasking abilities, with a strong attention to detail.
• Proficiency in using scheduling software, communication tools, and Microsoft Office Suite or similar productivity tools.
• Strong problem-solving skills and the ability to manage remote teams effectively.
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
• Demonstrated ability to work independently and manage time effectively in a remote work environment.

Benefits

• Competitive salary commensurate with experience.
• Fully remote work arrangement, offering significant flexibility.
• Opportunities for professional growth and development in operational management.
• Access to advanced remote work tools and technologies.
• A supportive virtual team culture focused on collaboration and results.