Remote Catering Operations Leader — Scale Quality & Efficiency

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Health insurance

Remote work flexibility

Career advancement opportunities

Job summary

Placements24 is seeking a seasoned Remote Catering Operations Manager to oversee and optimize day-to-day catering operations across multiple locations in South Africa. You will ensure food quality, safety, efficiency, and client satisfaction while leading a distributed team in a fully remote role.

The ideal candidate has 7+ years in catering/hospitality operations leadership, strong budgeting and problem-solving skills, and a proactive approach to continuous improvement.

Qualifications

• 7+ years in catering/hospitality operations leadership.
• Experience managing remote teams.
• Strong budgeting and P&L skills.
• Knowledge of food safety and catering logistics.
• Bachelor's degree or related field preferred.

Responsibilities

• Oversee all catering operations across locations including production, service, inventory and staff management.
• Develop and implement operational policies to ensure consistency, quality and cost-effectiveness.
• Lead a remote team with coaching, training and performance reviews.
• Ensure compliance with health, safety and sanitation regulations and standards.
• Monitor performance metrics and implement corrective actions for improvement.
• Collaborate with sales and culinary teams for smooth event execution and client satisfaction.
• Manage budgets and control costs to optimize resources.
• Oversee procurement and inventory management and supplier relationships.
• Implement technology solutions to streamline operations and communication.
• Drive continuous improvement to elevate service quality and efficiency.

Skills

Leadership

Remote team management

Budget management

P&L responsibility

Problem-solving

Adaptability

Strategic thinking

Communication

Decision making

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Business Administration

Related field degree

Tools

Inventory software

Scheduling software

Job description

Placements24 is seeking a seasoned Remote Catering Operations Manager to oversee and optimize day-to-day catering operations across multiple locations in South Africa. You will ensure food quality, safety, efficiency, and client satisfaction while leading a distributed team in a fully remote role.

The ideal candidate has 7+ years in catering/hospitality operations leadership, strong budgeting and problem-solving skills, and a proactive approach to continuous improvement.