Remote Head of Catering Operations — Lead Strategy & Scale

Placements24; South Africa; Remote; ZAR 1,200,000 - 2,200,000; Full time

Benefits offered by this job

Remote work infrastructure

Health insurance

Retirement contributions

Executive-level salary and bonus

Job summary

Placements24's client, a leading national catering provider, seeks a Head of Catering Operations to lead strategic initiatives remotely from South Africa. You will oversee supply chain, quality control, logistics and team leadership across divisions, driving efficiency, cost control and innovation.

You will collaborate with sales, marketing and culinary teams, manage multi-site operations, budgets and KPIs while ensuring health, safety and regulatory standards are met.

Qualifications

• 8–10 years of progressive senior operational management experience in catering/hospitality/food service.
• Track record of managing large-scale, multi-site catering operations.
• Strong expertise in supply chain, logistics, quality assurance, budgeting and cost control.
• Proven leadership of remote or geographically dispersed teams.

Responsibilities

• Develop and execute comprehensive operational strategies to improve efficiency, quality, and profitability.
• Oversee supply chain activities including sourcing, procurement, inventory, and vendor relations.
• Lead and develop a geographically dispersed team of operational managers.
• Drive innovation using technology and best practices to improve service delivery.
• Manage budgets, forecast needs, and implement cost-control measures.
• Ensure health, safety, food hygiene and regulatory compliance across sites.
• Collaborate with sales, marketing and culinary teams to align ops with business goals.
• Develop contingency plans for potential disruptions.
• Analyze KPIs to identify trends and drive continuous improvement.

Skills

Strategic leadership

Operations management

Budgeting & P&L

Supply chain management

Remote team leadership

Process optimization

Education

Bachelor's degree in Business Administration or Hospitality

Tools

ERP systems

Remote collaboration tools

Job description

Placements24's client, a leading national catering provider, seeks a Head of Catering Operations to lead strategic initiatives remotely from South Africa. You will oversee supply chain, quality control, logistics and team leadership across divisions, driving efficiency, cost control and innovation.

You will collaborate with sales, marketing and culinary teams, manage multi-site operations, budgets and KPIs while ensuring health, safety and regulatory standards are met.