Remote Automotive Diagnostics Specialist

Placements24; Gauteng; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Remote work stipend

Health insurance

Home office allowance

Flexible hours

Career development

Job summary

Placements24 is seeking a highly analytical Remote Diagnostic Specialist to join their team, providing expert remote support for complex vehicle diagnostics from a home office.

The role involves analyzing data logs, guiding field technicians, and developing a knowledge base while staying updated on new vehicle technologies. A strong remote communication skill set and relevant certifications are required.

Qualifications

• Minimum of 7 years of experience in automotive diagnostics and repair, with a focus on complex systems.
• Proficiency with advanced vehicle diagnostic tools, software, and telematics platforms.
• Ability to interpret complex technical data and schematics.
• Excellent remote communication and problem-solving skills.
• Experience in remote or field support roles is highly advantageous.
• Relevant certifications in automotive technology or diagnostics.

Responsibilities

• Provide expert remote technical support for complex automotive diagnostic issues.
• Analyze vehicle data logs and diagnostic reports to identify root causes of malfunctions.
• Collaborate with field service teams via telecommunication tools to guide them through repair procedures.
• Develop and maintain a knowledge base of common and complex vehicle problems and their solutions.
• Stay abreast of new vehicle technologies and diagnostic advancements to continuously improve support capabilities.
• Document troubleshooting steps, resolutions, and recurring issues for future reference.

Skills

Automotive diagnostics

Remote support

Telematics

Diagnostic software

Data interpretation

Education

Automotive certifications

Tools

Diagnostic tools

Telematics platforms

Job description

Placements24 is seeking a highly analytical Remote Diagnostic Specialist to join their team, providing expert remote support for complex vehicle diagnostics from a home office.

The role involves analyzing data logs, guiding field technicians, and developing a knowledge base while staying updated on new vehicle technologies. A strong remote communication skill set and relevant certifications are required.