Regional Retail Leader: Drive Regional Store Performance

Glasshouse Recruiting; Johannesburg; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Glasshouse Recruiting is seeking a Regional Manager - Retail for Johannesburg. The role focuses on leading Area Supervisors to execute regional strategy, ensure brand standards, and drive performance across the region.

You will coordinate programs, manage budgets, and maintain strong relationships with mall management and internal teams. The ideal candidate has 3–5 years in a Manager of Managers role, excellent leadership, communication, and analytical skills, and a readiness to travel as needed

Qualifications

• 3 - 5 years experience as a Manager of Manager is required
• Drivers License and own car - Able to travel within division and other provinces
• Strong communication and interpersonal skills with persuasive influence
• Negotiation & strategic thinking abilities
• Analytical and quantitative skills to drive results
• Flexible and able to work shifts including nights, weekends and holidays
• Leads by example with high performance and excellence
• Proficient in data interpretation and MS Office (Excel, PowerPoint, Word)
• Ability to summarise large datasets into actionable information
• Strong written and verbal presentation skills; able to communicate with senior client management
• Ability to coordinate multiple projects and tasks to meet deadlines and budget
• Sustained leadership capabilities in Manager of Managers role

Responsibilities

• Lead, manage and develop Area Supervisors to achieve Operational objectives
• Implement and monitor regional operational plans and governance
• Coordinate brand programmes and regional cycle execution
• Ensure in-store execution targets align with Operational Strategy
• Develop regional KPIs and track results for programs
• Maintain relationships with mall management and external stakeholders
• Provide leadership and training to Area Supervisors on client systems and processes
• Ensure governance and controls for cash and stock discrepancies
• Manage regional budget and productivity targets
• Collaborate with National Operations Manager on planning and reporting

Skills

Leadership

Manager of Managers

Communication skills

Negotiation

Analytical skills

Data interpretation

MS Office

Excel

PowerPoint

Word

Travel readiness

Tools

MS Office

Excel

PowerPoint

Word

Job description

Regional Manager - Retail (Johannesburg)

About the job Regional Manager - Retail (Johannesburg)

Requirements:

• 3 - 5 years experience as a Manager of Manager is required
• Drivers License and own car - Able to travel within division and other provinces
• Communication / Interpersonal skills: Communicates clearly, persuasively and is successful in influencing others
• Negotiating & strategic thinking abilities
• Analytical and Quantitative skills as a key driver for results
• Flexible and able to work shifts, which include night work, weekends and public holidays
• Leads by setting a personal example of excellence
• Data interpretation and analytical skills coupled with a high level computer literacy and skills in MS Office (Excel, PowerPoint, Word) and with the aptitude to learn and understand new computer interventions quickly, united, with the ability to summarise large amounts of diverse data into actionable information
• Accuracy, with good written and verbal presentation skills combined with above average negotiation and analytical ability, rounded off with the capacity to communicate with senior client Management
• Ability to effectively organise and prioritise multiple projects and associated tasks, while delivering on time and within budget
• Sustained levels of leadership capabilities with the ability to operate efficiently in the Manager of Managers passage

The main purpose of this position:

The role of Regional Manager is to lead, manage and equip the Area Supervisors within the Region, to implement and achieve specific Operational objectives in line with the client's Operational Strategy, within the defined geography

The Regional Manager will do so by utilising resources effectively and efficiently

Duties & Responsibilities:

Business Results:

• Ensure that objectives in terms of availability, visibility, volume, quality including product freshness are achieved for the Region
• Coordinate implementation of brand programmes in the Region, quickly reacting against competitive threats if necessary
• Ensure all in store execution targets within Region complies with the Operational Strategy
• Ensure the implementation of the communication plan within the Region and is in line with cycle execution guidelines
• Ensure the implementation of retail planogramming and merchandising coverage within Operational Strategy
• Ensure that all outlets are compliant with client and their clients International Marketing Standards and all Corporate Guidelines

Leadership Results:

Strategic:

• Manage, inform, develop and motivate the Area Supervisors in order to deliver operational activities that are superior to the competition in respect of both core and added value services
• Work closely to and adapt operational programmes developed by the Business Development department to the Region
• Propose goals and KPIs for the programmes implemented in the Region and track ongoing results
• Ensure that Area Supervisors are well-trained and aligned with client and their client's International Marketing Standards and all Corporate Guidelines

People:

• Improve all identified development areas, by achieving the signed off development plan with the National Operations Manager and Head of Commercial
• Ensure that at all times leadership is provided to Area Supervisors by setting an example of excellence
• Ensure that the Area Supervisors implement all team briefing in line with the communication planning process
• Ensure that the Area Supervisors are well trained on client/their clients systems, processes and procedures
• Ensuring effective performance management and ongoing development through the achievement of infield targets

Management Results:

• Develop and Implement Regional Operational Plan in line with the Operational Strategy
• Develop and implement an operational coverage plan for the Region
• Consolidate data gathered by the Regional team to ensure that the National Operations Manager is fully informed at all times
• Ensure that all Area Supervisors apply internal control procedures in relation to the identification and resolution of cash and stock shortage discrepancies on a daily basis
• Manage budget for operational programmes for the Region
• Manage the productivity & cost optimisation of the Regional through the achievement of productivity targets

Implement and manage defined governance model in respect of:

• Planning and Execution (Monthly Regional Meetings and Cycle Planning Meetings) Committees (Market, SOP, HR) Regional Management Model

Relationship Results:

Internal:

• Work closely with National Operations Manager and Compliance Manager to ensure the efficient deployment of sales targets
• Work closely with D2C with regards to stock takes
• Work closely with Deployment Merchandising Co-ordinator

External:

• Build and maintain relations with mall management within the region, as identified in conjunction with the National Operations Manager
• Gather/ generate innovative ideas for enhancing operational programmes and develop solutions in overcoming obstacles to meeting all Regional Targets